IBAN Issue Leboncoin

PolochonFR Posted messages 10 Status Member -  
Radinoz Posted messages 7266 Registration date   Status Contributor Last intervention   -

Hello, I've had this message for 2 months.

I’ve sent messages to Leboncoin customer service but nothing changes.

Do you have any suggestions for me?

Thank you in advance for your help.

3 answers

  1. Radinoz Posted messages 7266 Registration date   Status Contributor Last intervention   1 166
     

    Hello

    Unfortunately, aside from contacting LBC, I don't see what else you can do...

    How do you contact them?

    ;)


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    1. PolochonFR Posted messages 10 Status Member 2
       

      Through their customer support website

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  2. H0enheim Posted messages 1458 Registration date   Status Member Last intervention   467
     

    Hello

    At this point, we can't do anything to help you, you absolutely need to get in touch with someone from the LBC services... Only they can clarify things
    Have you tried by email? > aide@leboncoin.fr ... in Subject > Problem with my Account

    Have you tried providing the credit card numbers?

    Maybe you didn't pass the identity checks; the phone number; did you provide your ID card at any point?

    In any case, here it is,
    Wishing you good luck
    And let us know if your issue is resolved and what you had to do ^^

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    1. PolochonFR Posted messages 10 Status Member 2
       

      Thank you. I will send an email to the address you sent me.

      Bank details, identity card, etc. ... everything is filled in (I removed my credit card in the meantime).

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      1. H0enheim Posted messages 1458 Registration date   Status Member Last intervention   467 > PolochonFR Posted messages 10 Status Member
         

        You're welcome,

        Keep us posted; if you hear back from them (weekends are a bit dead)
        So by Monday-Tuesday.

        Usually, they are responsive

        I'm curious to know what's blocking your account.

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