Code 5 157 69 for my Canon Pixma MG3650S scanner

Solved

Hello,

I can't get the scanner on my printer to work.

The codes 5, 157, 69 are displayed.

I followed the previous posts and still can't get it to work.

I downloaded the drivers as mentioned in a post and uninstalled the printer. In the settings, I added the printer, which worked. But when I try to scan my document, nothing happens! Always the same code.

I don’t know what to do anymore.

Thank you for any responses that may exist.

Hello,


3 answers

  1. Good evening

    Thank you for your response, but I have already visited that link and unfortunately, nothing works.

    1. I just did the process again and eureka, it works!!!

      Thank you very much!