retrieve a scanned document to send by email

Question

My scanned documents have been disappearing since I started using Windows 10. What should I do? Thank you.

chantou1 · Accepted Answer

Good evening,
Where are they stored?
Maybe in a temporary file that deletes automatically.
Which software are you using to scan?
Have you named these files?
It’s better to create a folder in "My Documents" and save the scanned files there for easy retrieval.
If you might need them next time, it would be good to save them on 2 media: hard drive and USB stick.
Good luck.

georges97 · Answer

Hello,

They must save in the default folder corresponding to the scanning software used.

The easiest way is to click on the "file explorer" icon (usually in the taskbar). In W10, the most recently saved files can be found in the "recent files" section. You can note down the folder in question and possibly create a shortcut to access it.

Best regards

Retrieve a scanned document to send by email

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