Password requested repeatedly
baladur13 Posted messages 47413 Registration date Status Moderator Last intervention -
Hello everyone. Could someone help me? On my Samsung Galaxy A25 mobile phone I downloaded an app for JBL-brand headphones and I was asked for a password. Since then, the password prompt keeps appearing nonstop. I uninstalled this app thinking everything would be back to normal, but not at all, the password request with a small lock icon above keeps coming up constantly. What can I do to completely get rid of this phenomenon? thanks in advance for your help.
1 answer
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Hello,
The little boot animation that appears when you start up your phone is to indicate that there is a screen lock code installed and therefore you must enter this code every time you open the phone.
To remove this code request you need to disable the screen lock. To do this go to the Settings then Lock screen.
Note: Some applications currently require the lock function to be enabled (for example email with Orange, health card) in order to protect your data.
A phone lost without a lock code means everything remains accessible as long as the phone is not turned off or the battery can operate. With the lock in place the phone automatically shuts down and can only be reopened with the code.
It is very difficult to catch a black cat in a dark room. Especially when it is not there...
