View original (French)

Code 5 157 69 for my Canon Pixma MG3650S scanner

Solved
PEPSI3132 Posted messages 6 Status Membre -  
PEPSI3132 Posted messages 6 Status Membre -

Hello,

I can't get the scanner on my printer to work.

The codes 5, 157, 69 are displayed.

I followed the previous posts and still can't get it to work.

I downloaded the drivers as mentioned in a post and uninstalled the printer. In the settings, I added the printer, which worked. But when I try to scan my document, nothing happens! Always the same code.

I don’t know what to do anymore.

Thank you for any responses that may exist.

Hello,


3 réponses

Réponse 1 / 3
PEPSI3132 Posted messages 6 Status Membre 2
 

Good evening

Thank you for your response, but I have already visited that link and unfortunately, nothing works.
2
Réponse 2 / 3
bazfile Posted messages 58428 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

See https://www.canon.fr/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma-mg3650s.html?type=errorcode

bazfile
Moderator/Security Contributor.
a hello, a response, a thank you are always appreciated.
0
Réponse 3 / 3
PEPSI3132 Posted messages 6 Status Membre 2
 

I just did the process again and eureka, it works!!!

Thank you very much!
0