"AMD has detected a driver timeout."
Solved/ClosedXDA -
Hello everyone,
For the past week, my PC has been crashing for no reason when I launch a game or switch from windowed to full screen or vice versa.
After a more or less lengthy black screen, my game closes by itself, and a window titled "AMD Bug Report Tool" appears with the following message: "The AMD software has detected a driver timeout on your system."
Following this, I get a notification saying "AMD WattMan settings have been restored due to an unexpected system failure."
However, I recently updated my driver using DriversCloud. I would like to point out that I recently upgraded to Windows 11, and since then, I've been experiencing these recurring crashes.
I'll leave here my graphics card information as well as the version of the driver I'm using. If you need any more information, feel free to ask, and thank you in advance for your help.
Radeon RX 570 Series
AMD Software Version: Adrenalin Edition 22.11.2
Driver Version: 31.0.12029.10015
4 answers
Download and install --> 7Zip 64 bits
Download this driver --> AMD
Right-click on the driver --> amd_vga_driver.zip
Select --> 7Zip
Choose --> extract to "amd_vga_driver\"
Uninstall the card properly with DDU
Follow this tutorial closely, step 2 --> Display Driver Uninstaller
Restart the PC
Go to Device Manager
Right-click on the AMD card or (Standard VGA Card)
Update driver
Browse my computer for drivers
Select from a list of drivers...
Have Disk
Browse
Go to the unzipped driver folder --> amd_vga_driver
Folder --> AMD Graphics Drivers
Folder --> Packages
Folder --> Drivers
Folder --> Display
Folder --> WT6A_INF
Select the file --> U0382620.inf and OK.
Restart.
It is not recommended to use sites like drivercloud.com that send malware.
Try checking out https://www.iobit.com/fr/driver-booster.php
Hello,
Press Windows + X
Device Manager
Provides the hardware identification number of the AMD card
Look at this --> Find the identification number of a device
Post the number in your next message.
Example image:
------------------------------------------------------------------------------------------------------------------------------------------------------
Brand and model number of the PC?
Windows + R
Type --> msinfo32.exe and OK
Check under Manufacturer and Model
Example image:
Thank you very much. I will try to do all of this tonight by following all the steps.
I will reach out to you if I encounter any issues, and if everything goes well, I will close the topic. Thanks again.
Hello, has your problem been solved? If so, with which manipulation? Because I have exactly the same issue. I've tried several DDU with and without restoring adrenaline, but the problems persist.
Hello, yes, initially I reverted to Windows 10 (in addition to not being stable, 11 was causing me a lot of driver compatibility issues). I actually followed a tutorial that explains it very well; I'll leave you the link below: https://www.youtube.com/watch?v=wAJ0qgIG35k&list=LL&index=5&t=755s
Once on Windows 10, I used the DDU software (the person just above provided the direct link to the page on the site). You boot your computer in safe mode, launch DDU, then select AMD on the right, then GPU, and cleanly uninstall your drivers.
Then you restart your PC to return to your "normal" desktop, and I recommend going directly to the AMD website to select your driver from the dropdown menus: https://www.amd.com/fr/support
I just had to install the new driver, and since then I haven't had any problems :)
(I also installed the "Driver Booster" software to be informed when one of my drivers is no longer at its latest version, but I haven't been using it long enough to guarantee its effectiveness)
So I hope this helps you, and in case you don't want to or can't revert to Windows 10, the solution remains the same as long as you find a compatible driver. At the time I posted this question, the AMD site wasn't offering any compatible Windows 11 drivers for my card.
Alright, thank you very much, I will try to do that :D I’ve done several ddu but still have issues with the same driver haha. Thank you!
It could have worked with the driver that is compatible with both versions, namely Windows 10 and 11, by unzipping and installing it manually, Windows 11 Adrenalin 22.11.2 (546 mb)
--> https://www.amd.com/fr/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-570