Honor 10 stuck in demo mode

Munr0 Posted messages 5 Status Membre -  
MPMP10 Posted messages 46985 Registration date   Status Membre Last intervention   -

Hello CCM community!

I hope you are doing well, I am reaching out to you because I find myself at an impasse.

I purchased a phone in good condition but it is locked in demo mode! It's a Honor 10 (COL-L29) meant to replace my current phone which is at the end of its life. I spent a whole weekend going through YouTube videos on the subject (Don't waste your time with the "Gsm Guide" channel, it's all nonsense!) as well as help forums, but nothing works, the phone remains in demo mode despite all the factory resets I've done.

Disabling the "Retail" app in the settings doesn't change anything.

Does anyone have any ideas on how to move forward with this issue?

Thank you for your time

3 réponses

MPMP10 Posted messages 46985 Registration date   Status Membre Last intervention   18 842
 

Hello,

Hard reset...

https://avismobiles.fr/android/faire-un-hard-reset-sur-android/

Note that the reset will erase everything that is not original on the phone.

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Munr0 Posted messages 5 Status Membre
 

Thank you for the suggestion!

Unfortunately, the demo mode resists even that.

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MPMP10 Posted messages 46985 Registration date   Status Membre Last intervention   18 842
 

Even in Recovery mode?

  • Press and hold "Volume Down + Power" simultaneously
  • Release when the BugDroid appears or once in the "Factory Mode" menu displays
  • Navigate with the volume buttons and confirm with Power
  • Select "Wipe Data / Factory Reset" and confirm
  • Select "Yes" and confirm
  • Select "Reboot System" now
  • The smartphone restarts
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MPMP10 Posted messages 46985 Registration date   Status Membre Last intervention   18 842
 
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Munr0 Posted messages 5 Status Membre
 

When I perform a hard reset on the phone, it deletes all entered data (photos, Wi-Fi code, etc.) but not the demo mode. The phone restarts and launches with the demo.

It's the same scenario with the technique you provided me :(

Thank you again for the time you are giving me.

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MPMP10 Posted messages 46985 Registration date   Status Membre Last intervention   18 842
 

Green number...

Tel: 0805542740 From Monday to Friday, 9 AM to 6 PM (Except public holidays)

https://www.hihonor.com/fr/shop/?gclid=EAIaIQobChMIrqru1Ofk-gIVPY1oCR0Bfw6rEAAYASAAEgJ4TPD_BwE

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