Brother J5335DW duplex printing issue
Solvedjmarion3 Posted messages 49468 Registration date Status Contributeur Last intervention -
Hello,
I have a Brother printer (MFC-J5335CW). It was printing very well double-sided until today when I no longer see the option in the dialog box (printing box). When I try to print a document, I'm offered versions of the Brother printer. When I first started experiencing this double-sided issue, I noticed that I could only print double-sided when I selected one of the two printers. However, now no matter which printer I choose, I can't select it anymore....
Do you have a solution?
Thank you in advance for your help.
Sincerely.
4 réponses
Hello,
You need to uninstall and then reinstall the printer driver.
Don't forget to restart in between.
Hello,
Reinstall the driver for your Brother printer. To do this, select your Windows operating system.
Hello .....
Personally, I would completely and properly uninstall the printer using ► Revo Uninstaller ► Restart the PC and perform a clean installation via the Brother website ► Here
Or if it's possible on this model (I think it is...) perform a factory reset... but I'm not sure that will solve the issue, which is likely due to successive updates from Microsoft (what is your operating system... Windows? Which one)
Cheers ► See you+