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Gigaset phone: my caller can't hear me.

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rzep -  
 rzep -

Hello, we just bought a new Gigaset phone connected to the neufbox due to issues with a previous phone. The situation has improved, but problems persist. When I receive a call, I can hear the caller clearly, but they cannot hear me. When I try to call, it doesn't work; on my side, I hear a "beep, beep," but the other person's phone doesn't ring. Could you please help us?

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Réponse 1 / 2
Redbart Posted messages 21500 Registration date   Status Membre Last intervention   3 379
 

Hello

Unplug the box for a while (10 minutes), then reset it and plug it back in.

If that doesn't help, call SFR customer service at 1023 and explain your problem.
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Réponse 2 / 2
rzep
 

Thank you very much, everything is working perfectly!
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