H.P Smart ne demarre plus
Solvedepango Posted messages 37617 Registration date Status Membre Last intervention -
Bonjour.
J’ai une imprimante H.P ENVY 6000 récente sur PC et win 10
Depuis peu je rencontre des difficultés avec H.P Smart qui refuse de démarrer !je ne peux donc pas numériser
Je rencontre beaucoup de problèmes avec ces applications qui sont de plus en plus compliquées pour peu de chose finalement. H.P en fait trop, je ne comprends pas l’objectif dans la mesure ou beaucoup de mécontentements sont ressentis si j’en crois les forums.
J’ai contourné le problème en utilisant les Scanner de Windows qui lui, tout simple fonctionne parfaitement.
Je ne suis pas satisfait de H.P
8 answers
Yes, my printer is set as default.
I can print.
I don't have access to HP Smart, so I can't scan from that application; the hourglass keeps turning endlessly.
I'm using the Windows scanner, which is quite sufficient.
I'm not satisfied with HP's applications; there's always something that doesn't work... too complex, I don't know what they're after... probably to sell something.
I would need to uninstall the application to start over, but I haven't found where it was installed... not in my programs... I'm looking.
Thank you
I am not satisfied with HP's applications, there is always something that doesn't work... too complicated, I don't know what they are looking for... probably to sell.
indeed HP Smart is looking to market its products by offering HP cartridges by subscription,
but you can easily bypass this and the "application" works well as confirmed by epango
to uninstall
https://support.hp.com/ch-fr/document/ish_2887531-2521848-16
I use the informal "tu" with everyone. Take the time to comment! A thank you is appreciated.
Mark as solved if your problem has been resolved. Resolved can be found under the "ellipsis" button
Thank you very much, my issue is resolved!
I was trying to uninstall the application to start over... I couldn't find the application through the usual route in the control panel... with your advice: properties/applications and features, I found it and uninstalled it.
I was able to reinstall, and it works perfectly... for how long? It's tough with HP.
Thanks again very much.
Hello
If the provided drivers are installed, you have a printer icon that gives access to this printing assistant:
I use the informal "tu" with everyone. Take the time to comment! A thank you is appreciated.
Mark as resolved if your issue has been fixed. Resolved can be found under the "ellipsis" key.
Thank you.
I don't have exactly this page.
However, I open HP Smart and when I try to scan, the hourglass keeps spinning endlessly!
I would like to uninstall the application and start over, but I can't find the application on my PC in my applications.
When HP Smart is properly installed, you have a screen like this:
You can print or scan from the PC without any problems.