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Lumix Panasonic: system error (focus)

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Emi -  
MPMP10 Posted messages 47022 Registration date   Status Membre Last intervention   -
Hello,

I own the "pocket" camera Lumix Panasonic. I received it just a month ago. This morning, when I turned it on, the screen stays black with the message "System Error (Focus)." The camera lens opens. When I try to turn it off, the screen goes off but the lens remains open.

Is there a miracle solution? I'm traveling for another two months and I would like to continue using it...

Thank you very much in advance!!

1 réponse

Réponse 1 / 1
MPMP10 Posted messages 47022 Registration date   Status Membre Last intervention   18 852
 
Hello,
This is an extremely complex and highly miniaturized system; the most reasonable thing to do is to assert the warranty.

Otherwise, consider pushing the objective gently and moderately.
https://photo-cine-reparation.com/pannes-frequentes/panasonic/erreur-systeme
4
Emi
 
Thank you for the response... I tried to push the goal, but nothing works... I will look for a repairman.

Thank you and have a good day.
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Panth33ra Posted messages 23031 Registration date   Status Membre Last intervention   2 346 > Emi
 
Hello,
Yes, an authorized Panasonic repairer, not a fraud.
It is a product under warranty (2 years) as MPMP10 states, whom I salute.
I strongly advise you to return it to where it was purchased for an exchange. Don't forget to provide the receipt.
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MPMP10 Posted messages 47022 Registration date   Status Membre Last intervention   18 852 > Panth33ra Posted messages 23031 Registration date   Status Membre Last intervention  
 
Hi Panth33ra,
Have a good day.
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