EBP COMPTA OL 2018 - unable to close my accounting period

Have you checked that you still have enough space on your disk for the backup?

Hello,
Yes, there are 95.5GB left on the hard drive.
Thank you.

Hello,

Yes, I checked: there is 95.5GB remaining -

The backups are working fine, it's the Archiving that is bugging, and without archiving, I can't close my exercise.
Thank you in advance.

Hello,

Occurrences verified, everything is fine, but same result

"[Error] - Access to the path 'C:\Users\utilisateur\Documents\Archivage BOI.log' is denied."

It's frustrating!

Thank you in advance.

Hello,

first of all, thank you for your responses.
I started as an administrator (right click + ctrl on the icon, then right click + ctrl on run as administrator) nothing, same result.
I changed all the backup addresses to direct them to a backup USB stick that I use for my additional backup (this gives me two backups, just in case) same result.
I'm totally at a loss, not that I'm very strong in the first place.
I restored the backup addresses and tried again: same thing
I don't know what to do anymore.

Last night, I didn't sleep well, so I was mulling things over and also found that ".log" strange. But I didn't know what it corresponded to. I went to my "archives" and found last year's file. It's a ".zip"
Of course, I can't say why and especially how. No .log files in c:\ except for some Windows .log files.
So I started everything over: data restoration before closing - validation of entries - monthly closing - annual closing - all with the assistant - no error messages - but still this message at the end

"[Error] - Access to the path 'C:\Users\utilisateur\Documents\Archivage BOI.log' is denied."

The worst part is that last year there had been no problem. It's very frustrating!

Yes, Avast is completely disabled, and the firewall as well (BIT DEFENDER).

Good evening,

no antivirus is activated, no firewall either and yet ...... I'm logging in as an administrator but nothing works.