The LED is on but there's no image.

zorblug47 Posted messages 280 Status Member -  
Redbart Posted messages 20952 Registration date   Status Member Last intervention   -
Hello, I have an Asus Rog GL752VW laptop. It runs on Windows 10/64bits, fully updated. When I turn on the camera in the Start menu, the light near the webcam turns on but there's no image; it stays black. In the device manager, I uninstalled it and restarted the PC, the driver is up to date but to no avail. Can you help me?
Thank you very much

Configuration: Windows / Firefox 93.0

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Laurent SC.....

6 answers

  1. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 381
     
    Hello
    you need to allow the use of the camera through the Windows settings

    https://fr.mictests.com/

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