My camera is upside down! Asus/Windows 7 Solved/Closed

Question

Hello,
I have a problem with my ASUS laptop. It turns my webcam upside down. I can't seem to flip it back to the right side, I am on Windows 7.
Thank you in advance

Configuration: Windows 7 / Internet Explorer 9.0

--
JUSTINE !

Guépard84 · Accepted Answer

Hello everyone,

I read the various responses and downloaded the files, but when I launched the installation, I encountered an error and could not proceed any further.
When I saw that their hotline was reasonably priced (Azur number), I called. The reception was good, waiting time very short, I spoke with a nice person, we managed to communicate, even though the connection wasn't great.

Less than a quarter of an hour later, I received an email outlining the steps to follow.

First of all, make sure to note the model of your device and the OS type: XP, Vista, or Win7, and whether it's 32 or 64 bits.

Here's the procedure I was asked to follow, and it worked, but take a deep breath and stay calm because there's work to do.........

Please follow all the steps below to resolve your issue with the upside-down Webcam.

1. Download Lifeframe2

Please visit the following link
http://support.asus.com/Download.aspx?SLanguage=en-us&m=K70IO&p=3&s=197

And select your PC model (Option 2), then select the correct operating system (OS), then choose the UTILITIES file and download the LifeFrame Utility driver from the GLOBAL DLM, GLOBAL, or CHINA server. Please save the file and extract the downloaded file with your extraction software (e.g., 7-Zip or Winrar), go to the directory and click on the XXXX.
EXE file to run it.

2. PID

Go to Control Panel > System > Hardware > Device Manager > Imaging Devices > click on it and with the right mouse button on USB....webcam, please select Properties > Details tab and choose the option "Hardware Ids" in the bar below Properties.

You will find at this location the VID_XXX&PID_XXX

3. Please go to the following link:
http://support.asus.com/download/Options.aspx?SLanguage=en-us&type=1

and select your PC model (Option 2), then select the correct operating system (OS), then choose the CAMERA file and download the correct driver containing the VID_XXX&PID_XXX code (see point No. 2)

Download the driver from the GLOBAL DLM, GLOBAL, or CHINA server. Please save the file to your Desktop. Select the file on the desktop, right-click, and choose EXTRACT ALL..., then EXTRACT.

4. INSTALL THE DRIVER MANUALLY

Please follow all the steps below:

On the desktop click START > Control Panel > Hardware > System > Device Manager > double-click on Imaging Devices (for the webcam) > right-click on the found camera file and initiate the update > click "Browse my computer for driver software" > click "Let me pick from a list of device drivers on my computer" > click on Have Disk > then Browse > Desktop > double-click on the extracted file before and then OPEN the folder > select the .INF folder and click OPEN > click OK to start the installation and wait until it is complete.

After installation, the webcam should work.

Thank you, and we wish you a pleasant day

We remain at your disposal for any further information.

Best regards,

Emanuele Tidona
ASUS France Support,
Hotline: 01.70.94.94.00 (Local call rate)
Fax: 01.49.32.96.99
www.asus.com

The procedure was a bit lengthy, you sometimes have to search a bit because depending on XP, Vista or Win7, Microsoft has the annoying habit of changing the names and locations of things in the control panel, but well.......

Anyway, at the end, I finally saw myself in the right position on my Webcam,
and that’s exactly what I wanted, right?

See you later!

Destrio5 · Answer

Hello,

I need some information.

Windows 7 32 or 64 bits?

Exact model of your Asus PC?

In the Device Manager, right-click on the webcam > Properties > Details.

In the dropdown menu, select: "Hardware Ids"

Post the information (string of numbers and letters).

Just copy the first line, that's enough.

justinec'estmoi · Answer

Hello

I don't know which Windows it is because it just says Windows 7.

The exact model is ASUSX661C.

I right-clicked on the webcam > properties; but it only says: Image acquisition device and I can't do anything else.

I don't know what the dropdown menu is, I'm sorry!

--
JUSTINE !

Destrio5 · Answer

Okay for the model, it's an Asus X66IC.

To find out if it's 32 or 64 bits, Start menu > Right click on Computer > Properties > And there, it's written next to System type.

You should not right-click on Imaging devices and then go to Properties, but on USB 2.0 Camera.

justinec'estmoi · Answer

Hello  Windows 7 32 bits  USB\VID_064E&PID_A116&REV_0324&MI_00  -- JUSTINE !

Destrio5 · Answer

Here is the driver to install:
http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/CMOS_Camera/Camera_Suyin_VISTA32_WIN7_32_6585377012.zip

Download the file to your PC, extract it (since it's a zip archive), and you will have a PNPINST (Application) file that will help you install the driver.

Good night ;)

nitnek · Answer

Hello,

I think I have the same problem with my PC.
I believe I accidentally deleted the driver for my webcam... and since then my webcam is filming me upside down...

Here are the specifications of my PC:
Asus Notebook K52JU/K52JT Series
Operating system: 64 bits

Can someone please help me?

Thanks in advance.

69marty69 · Answer

Hi, you need to install your webcam driver with the CD when you bought your PC ;)

samuel33 · Answer

I reinstalled it as you said with my original drivers and it worked fantastic, thank you!!! :)

Steve301187 · Answer

Good evening,

I have the same issue with my ASUS X70AE-TY003V PC and Windows 7 64-bit.

Also, the touchpad works but the function key to enable/disable it doesn’t work, and I would like to be able to disable it when I’m using a "physical" mouse.

Can you help me? Thank you very much :-)

saaraah64500 · Answer

Hello, I have the same problem after a system reinstallation, I can't find where the webcam is to be able to get the numbers... please help me.

Guépard84 · Answer

Hi,
See my message from 11/2/2012 at the beginning of this thread.

Here is what is written regarding the Webcam number:

2. PID

Go to control panel > system > Hardware > device manager > imaging devices > click on it and with the right mouse button on USB....web cam, please select Properties > Details tab and choose the option "Hardware Ids" in the bar below Properties.

You will find the VID_XXX&PID_XXX here.

If you follow everything explained in my message you should resolve your issue.
@+

saaraah64500 · Answer

Thank you very much :) My numbers are: USB\VID_13D3&PID_5130&REV_1211&MI_00 USB\VID_13D3&PID_5130&MI_00  Thank you very much for your help please

Guépard84 · Answer

Hi,
You need to follow the steps indicated in my message from 11/2/2012, you are currently at step 2, you need to continue with the following ones.

Make sure to note down the model of your phone first.

Sorry, but I can't do it for you.......

See you later!

saaraah64500 · Answer

Please help me, I have a Windows 7 32-bit ASUS X70A model USB\VID_13D3&PID_5130&REV_1211&MI_00 USB\VID_13D3&PID_5130&MI_00

Guépard84 · Answer

Hi,
On the Asus site, there are 4 models: X70AB, AC, AD, and AF.
It's strange, I looked at all 4 and can't find the Vid you mentioned.
Can you check this and provide an answer?

Otherwise, I recommend calling their hotline; the price is reasonable, and the people are helpful. They will send you the procedure by email afterwards.
See you!

saaraah64500 · Answer

I need to check what and provide what information?

adnane93 · Answer

Good evening, I have an Asus X52D, Windows 32 bits USB\VID_04F2&PID_B1E5&REV_2069&MI_00 USB\VID_04F2&PID_B1E5&MI_00 the same problem, the image is upside down thank you for your response

My camera is upside down! Asus/Windows 7

18 réponses

Texture issues in enshrouded

Announcement: online source code archive

Pc that doesn't run normally

Keyboard issue with the "alt gr" key

End of the movie room 1408

Pc startup black screen white dash blinking

Edit mp3 file properties

Freebox telephony no dial tone

Pc won't start - pxe issue (e61 and m0f)

I would like to change the date on my digitec watch.