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Problem with abbreviated numbers

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lili -  
Hello,

I programmed my phone with speed dial numbers, but when I press the key for one of the saved numbers to call the person, nothing happens... just a beep like when the line is busy...
Thank you for the response

Configuration: Windows / Chrome 91.0.4472.114

6 answers

  1.  jee pee Moderator
    Hello,

    It would be good to provide the exact make and model of the phone so that someone who knows it can respond about its functioning.

    --
            A stranger is a friend we haven't met yet.
    1
    1. lili
      Thank you for this request for clarification, which can indeed be very useful.
      It's a Panasonic 6821.
      0
      1. baladur13 Moderator
        Hello,
        When you press one of the keys 1 to 6 where you previously saved a number, does that number display on the screen?

        --
        It's very difficult to catch a black cat in a dark room.
        Especially when it's not there...
        0
        1. LILI
          Hello
          yes the number is displayed but below it says PAUSE
          0
          1. baladur13 Moderator
            And if you then press the hang-up button, what happens?
            0
          2. lili
            @baladur13I have no tone, and after a while I hear a beep as if the line is busy.
            0
        3. baladur13 Moderator
          Are you sure you didn't press one of the keys 1 to 6 for too long?
          Because, in that case, you are entering a conversation that allows you to modify the assignment of the number associated with that key
          Excerpt from the manual on page 24

          --
          It's very difficult to catch a black cat in a dark room.
          Especially when it's not there...
          0
          1. baladur13
            You put me on the right track by talking about holding down the key. I tried holding down the abbreviated number key and indeed the phone number appears and I can call normally
            I'm not very skilled!!
            Thank you for your help
            Have a good evening
            0
          2. baladur13 Moderator
            @baladur13Why use my nickname instead of yours, Lili???
            0
          3. lili
            @baladur13Excuse me, a misunderstanding on my part.. I didn't know how to correct it when I realized it
            I'm not used to speaking on forums
            Thanks again for your help
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          4. baladur13 Moderator
            @liliYou're welcome.
            Glad I could help you.
            0
        4. lili
          I made a mistake earlier.. When I press the speed dial number, the digit appears instead of the phone number
          However, when I check the list of speed dial numbers, everything is fine.
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          1. baladur13
            Good evening
            You set me on the right track by mentioning the key pressed and I did a successful test
            I just had to keep the key pressed for the speed dial number to appear and for me to be able to access the line
            Thank you very much for your help
            Have a good evening
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