Problem with abbreviated numbers

Solved
lili -  
baladur13 Posted messages 47335 Registration date   Status Moderator Last intervention   -
Hello,

I programmed my phone with speed dial numbers, but when I press the key for one of the saved numbers to call the person, nothing happens... just a beep like when the line is busy...
Thank you for the response

Configuration: Windows / Chrome 91.0.4472.114

6 answers

  1. jee pee Posted messages 9444 Registration date   Status Moderator Last intervention   9 981
     
    Hello,

    It would be good to provide the exact make and model of the phone so that someone who knows it can respond about its functioning.

    --
            A stranger is a friend we haven't met yet.
    1
  2. lili
     
    Thank you for this request for clarification, which can indeed be very useful.
    It's a Panasonic 6821.
    0
  3. baladur13 Posted messages 47335 Registration date   Status Moderator Last intervention   14 392
     
    Hello,
    When you press one of the keys 1 to 6 where you previously saved a number, does that number display on the screen?

    --
    It's very difficult to catch a black cat in a dark room.
    Especially when it's not there...
    0
  4. LILI
     
    Hello
    yes the number is displayed but below it says PAUSE
    0
    1. baladur13 Posted messages 47335 Registration date   Status Moderator Last intervention   14 392
       
      And if you then press the hang-up button, what happens?
      0
      1. lili > baladur13 Posted messages 47335 Registration date   Status Moderator Last intervention  
         
        I have no tone, and after a while I hear a beep as if the line is busy.
        0
  5. baladur13 Posted messages 47335 Registration date   Status Moderator Last intervention   14 392
     
    Are you sure you didn't press one of the keys 1 to 6 for too long?
    Because, in that case, you are entering a conversation that allows you to modify the assignment of the number associated with that key
    Excerpt from the manual on page 24

    --
    It's very difficult to catch a black cat in a dark room.
    Especially when it's not there...
    0
    1. baladur13
       
      You put me on the right track by talking about holding down the key. I tried holding down the abbreviated number key and indeed the phone number appears and I can call normally
      I'm not very skilled!!
      Thank you for your help
      Have a good evening
      0
      1. baladur13 Posted messages 47335 Registration date   Status Moderator Last intervention   14 392 > baladur13
         
        Why use my nickname instead of yours, Lili???
        0
      2. lili > baladur13 Posted messages 47335 Registration date   Status Moderator Last intervention  
         
        Excuse me, a misunderstanding on my part.. I didn't know how to correct it when I realized it
        I'm not used to speaking on forums
        Thanks again for your help
        0
      3. baladur13 Posted messages 47335 Registration date   Status Moderator Last intervention   14 392 > lili
         
        You're welcome.
        Glad I could help you.
        0
  6. lili
     
    I made a mistake earlier.. When I press the speed dial number, the digit appears instead of the phone number
    However, when I check the list of speed dial numbers, everything is fine.
    0
    1. baladur13
       
      Good evening
      You set me on the right track by mentioning the key pressed and I did a successful test
      I just had to keep the key pressed for the speed dial number to appear and for me to be able to access the line
      Thank you very much for your help
      Have a good evening
      0