I500 TWS Wireless Earbuds
Hello everyone,
Having received i500 TWS earbuds, I managed to connect them to my phone but only one earbud was working out of the two. Then, after several attempts with different phones, it suddenly became impossible to pair them with a phone; they appear in Bluetooth but don’t connect.
Do you know if there is a special operation that I might have missed (likely something very simple but it’s quite possible)?
Thank you in advance for your answers, and Merry Christmas to all!
Justine
Having received i500 TWS earbuds, I managed to connect them to my phone but only one earbud was working out of the two. Then, after several attempts with different phones, it suddenly became impossible to pair them with a phone; they appear in Bluetooth but don’t connect.
Do you know if there is a special operation that I might have missed (likely something very simple but it’s quite possible)?
Thank you in advance for your answers, and Merry Christmas to all!
Justine
2 answers
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ModeratorHello,
put your earbuds in their case (case charged), close the case lid, open the case without taking your earbuds out and pair them with your phone, once paired take your earbuds out of the case.
bazfile
Moderator/Security contributor.
a hello, a response, a thank you are always appreciated. -
Hello
Thank you very much, we all tried it and I think it's the product that is defective!
Thank you
Happy New Year!
Justine
