One of the two Bluetooth earbuds isn't working. Solved

Question

Hello,

Today I bought a pair of SBS TWS Light Earphones.
After charging and turning them on, only one earbud works, no matter the context.
There is a Bluetooth pairing for each earbud, and activating one disconnects the other. So, only one works.
I tried pairing them with a PC instead of my Wiko, but it doesn't accept the pairing at all.

I think they haven't detected each other? If we can say that, but there's absolutely nothing in the manual about this, so I'm turning to you.
If any additional information is needed to resolve the issue, feel free to ask me, I will respond quickly.

Thank you for your help :)

Configuration: Windows / Firefox 62.0

MPMP10 · Accepted Answer

Hello,
You need to sync them together; first, turn them both on, then do a long press on the first one. After a few seconds, the second one will turn off. Then do the same thing on the second one if I believe the video:
https://www.youtube.com/watch?v=8tnyrxO1hFQ

--
The enemy is foolish: he thinks we are the enemy when it is actually him!

Pierre Desproges

marcom77 · Answer

Hello, my issue is that I cannot turn on the right earbud; I believe it is not charging because the light does not turn on in the charger.  Can you help me?

Jonas66 · Answer

You first need to turn off the Bluetooth on the concerned device, then turn on the 2 earbuds (long press until the "on" message), then 3 simultaneous presses on each earbud... and you're good to go.

Chocoocoo · Answer

Hello, I have exactly the same problem: only one earbud turns on in the charging case. Can you help me? I can only turn on one earbud, thank you.

Pasdevis · Answer

Hello, the TWS-I7 are capricious. I manage to connect them together. The LEDs flash slowly in blue. However, I can only get sound from the left or the right depending on the attempts. Any idea?

Celia2711 · Answer

Hello,
For my part, only the left one was working, I put them in, started the music and then I did a long press on the left earpiece and magically the music is now on the right earpiece, which was still flashing red and blue, unlike the left one which was flashing softly in blue. Just in case this works for you too.

Julie · Answer

Hello, do you know how to finish? I have exactly the same problem and the video that the gentleman suggested is no longer available.

Home321 · Answer

I also have a small problem with my wireless earbuds

Isa · Answer

Hello everyone My AirPods don't work with TikTok, do you have a solution???

One of the two Bluetooth earbuds isn't working.

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