Eko Tank Smartwatch

Question

Good evening, I bought a smartwatch from the brand EKO that I don't know (on Showroomprivé) and I'm looking for reviews on this brand but I haven't found anything. I feel like I'm the only one who bought it lol... If anyone has purchased a smartwatch from EKO, could you please share your feedback?! Have a nice evening!

Juju · Accepted Answer

Hello
Personally, I just received the eko city.
Honestly, for the price, it's frankly a piece of junk.
Aside from tracking constants, you can't do anything with it.
It vibrates for phone calls and alarms, but you still need your phone to answer, etc., and to turn off the alarm.
You can't even change the watch faces. So really too expensive, even at 79 euros on the showroom. To think it's supposedly worth 199 euros at eko. It's really a scam.

Alicia · Answer

Hello, I'm also looking for reviews. Have you been able to test your watch?

Flo · Answer

Hello
I have exactly the same experience
Purchase on showroom privé for €75, value on the eko site €199...
Thick watch, cheap-looking, very small writing on the dial, few functionalities, drains quickly.
I regret this purchase which is absolutely not worth the price. Very very disappointed. Avoid.

Sasou · Answer

Hello
I bought one last year as well on showroom. After much comparison, I found it very good, of good quality and effective. The touchscreen responds well!
I just misplaced the charging cable and I can't find it anywhere.

Kuaz · Answer

I have the Eko Yossemit and the dial is not even centered, you can see it when it lights up. I think it's not worth 200 euros, it was cheaper on Showroom.

MPMP10 · Answer

Hello, You shouldn't buy anything on this site.... See here: https://forums.commentcamarche.net/forum/s/Showroompriv%C3%A9  -- If money has no smell, women have a lot of flair.

Kaliz · Answer

Hello,

I bought this watch on the showroomprive website and as soon as I unboxed it, the crown of the watch broke. It's of very poor quality; aesthetically, it looks nice, but it's to be avoided. I do not recommend it.

Choupette2021 · Answer

Hello

I have the same watch
Bought on showroom privé for €75, value on the eko site €199...Few features, discharges quickly.
I regret this purchase which absolutely isn’t worth the price. Very very disappointed. Reporting.

Ludivine · Answer

My question might sound silly, but how do you charge it? I just received the watch, without a cable... and I can't find an answer.

Goldeezz · Answer

Hello,
I also purchased a children's smartwatch from the brand DAM via showroomprivee.com.
The quality is not very good, the application to download is Chinese, and the menu is a French translation from Chinese, which is sometimes not very understandable.
The battery does not last, barely 24 hours, and the watch is not waterproof.
I regret buying this watch.

Cricri · Answer

Hello, I also have this watch, I can't get it to start, and I'm wondering how to recharge it when the battery is dead???????????????? I would also like to have the manual...

Alane · Answer

Hello Could you please tell me how to connect it to an iPhone 12? Thank you.

Rose · Answer

We bought the same watch in the same store without a manual or a charging cable And the bracelet is a kit Thank you for your reply

Rozenn_ · Answer

Hello, I also bought the Eko Crystal watch on Showroomprive.com. It is indeed very low quality. It stopped transferring data after a week of use. The customer service at Showroomprive.com is asking for information that is impossible to find (serial number, article code,...) which discourages us from continuing the process.
I will never buy a watch from an unknown brand again.

Mariam17 · Answer

I bought it at 9 AM, it's charging and it still isn't turning on, it's 10:32.

Jenny3578 · Answer

Good evening
I also received an eko watch for Christmas bought on showroom
I can't get notifications! I'm disappointed as that's the only use I really need...
If anyone can help me? I can't find a manual...

col · Answer

Good evening Jenny3578

I also just received the Eko facility watch as a gift purchased on the showroom, but I can't turn it on despite all my attempts to power it on, and I charged it for more than 2 hours but it won't turn on. So I think I'm going to return it because it must be defective.

For the manual, you need to scan the QR CODE with your phone and then download the manual.

Charlotte · Answer

I just received a watch from this brand for Christmas and I'm very disappointed. The strap that's supposed to be pink is brown and of very poor quality. There are air bubbles under the screen as if there was still a protective layer, but there isn't. The dial is huge and not feminine at all. I just saw that returns are impossible if the watch has been used. The watch drains in less than 24 hours... I get a notification for every step not taken... in short, stay away!

Poyatte · Answer

Very disappointed with the luxurious watch, which I paid almost €250 for, that is not responsive at all and counts steps even when I am lying down.

Pam · Answer

Hello, I also bought the Eko fashion watch on Showroomprive.Com. It's actually more of a Christmas gift from my husband. It's indeed very low quality. It doesn't transfer any data at all. Be careful not to buy this kind of product on showroom. They will never help you. I will never buy a watch from an unknown brand on this site again either.

Foxy13 · Answer

Hello, so what do you think about the watch because I want to buy one but I have no reviews.

Elodiethomas13 · Answer

Hello, following a purchase of an eko watch from showroom, it’s really a scam given the price; supposedly it does everything but in the end it does nothing at all, and when trying to contact showroom, nobody answers despite a requested return.... Really to be banned.

Poyatte · Answer

This watch is a real scam.

Lolotte136401 · Answer

Hello, I recently purchased the Eko Active watch on shoroomprive.com and I am very satisfied with it. It's true that the manual is not very clear, but with a bit of intuition, it's manageable.

Elo · Answer

I also bought two watches for Christmas. One is a total scam and since the 14-day period has passed (yes, it’s Christmas, you don’t try on gifts), I can’t return it. Now they ask me to send them back under warranty, at my own expense of course, and with the mandatory receipt. However, of course, they don’t provide you with any receipts, no serial numbers either. Honestly, when I see all the comments, I’m disappointed with the supplier (who is clearly a scammer) but especially with shoroowprivé for allowing this to happen.

Helow1801 · Answer

Hello, I also bought the Eko Fire fitness tracker on the showroom, I installed Fitpro as recommended and actually I have an error message saying that the app is not compatible with the smartwatch, so what’s the solution? ????

Julie · Answer

Good evening, I bought one too but it doesn't work and I can't download the return slip.... I am not ready to order from Showroom Privé again!!!! Regards

Muma · Answer

It's really crap, the battery doesn't last 2 days, nothing is reliable, neither calories nor cardio, it's overpriced, equivalent to a connected bracelet for 30 euros, I'm really very disappointed.

MHP · Answer

Hello,  On Showroomprive.com, I bought the Eko Inspire smart watch for women for €65: it is supposedly sold for €235 on the Eko website! Clearly, even at €65, I find it not worth a quarter of that. I am very disappointed. I liked the design. But the advertised features are not there at all. And those that seem to work are completely falsified: I went on a hike and climbed a 500m elevation, and the heart rate showed 70 bpm at the peak of the climb! And the blood pressure never exceeded 12/8...???? As for the sleep tracker, if I watch TV, it thinks I'm sleeping, even in deep sleep! As a result, it reports very good or excellent nights 2 hours longer than reality... Finally, after taking a little stroll in my garden one morning, I found myself rewarded with a score of 10,000 steps! In short, a brand to avoid, even if it has been offered several weeks in a row on Showroomprive. Too bad, I had never had to complain about my purchases on this site until now.

Marika69 · Answer

Hello I also bought one on the showroom. Indeed, I was able to connect it to my phone, it's true that sometimes it disconnects by itself. I took some time to figure out the manual. Otherwise, overall, I'm happy with my purchase.

Margot · Answer

Hello, watch received for my Christmas is of very poor quality. After a week of use, the watch does nothing but vibrate and turn off. Purchase to AVOID.

Kiki · Answer

Hello  I also bought this watch on shoromprive  It hasn't been working for a few days, screen black, only the vibration mode works  The warranty ended 8 days ago  I made a complaint to shoromprive but they don't want to know anything  I am very disappointed

Lidia · Answer

Hello, I also ordered a bracelet and a connected eko watch on showroomprive and the bracelet doesn't work. I've tried it on several phones but nothing. And I can't reach showroomprive.

Clo · Answer

I have exactly the same problem, unable to receive SMS even though everything is activated!!!

Lilia · Answer

Hello, I also bought an Eko feel watch and it doesn't work either, I don’t know what to do.

Skeuda · Answer

Hello I also just bought this watch, but the heart rate analysis displayed on the dial stays the same as on the first day. It doesn't update daily. I don't understand.

Nanou · Answer

Hello, I just received my Eko smart watch that I paid 100 euros for on the showroom and to my great surprise, I’ve learned that in order to connect it, I need to pay for a connection app costing 50 euros per month?????? How did you manage to connect yours?

showroomprive_serviceclients · Answer

Hello Nanou,  In your post, you mentioned that you downloaded a paid application in order to connect your Eko watch.  To assist you better and discuss this in person, please send me your order number.  Ayoub

Lautiste · Answer

In any case, thank you all for your opinions. I almost made the same mistake.

Eko Tank Smartwatch

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