Epson XP-247 unable to print

Solved
Arno -  
 Arno -
Hello,

I have an Epson XP-247 printer connected to my Mac. Suddenly, it refuses to print. When I start the printing process, it shows "ready to print" or even "printing in progress," but nothing happens. I uninstalled and reinstalled it, and I managed to print a test page, but that's it. It systematically refuses any other print job.
Can someone help me?
Thank you

Configuration: Macintosh / Chrome 87.0.4280.67

5 réponses

nadellen Posted messages 11941 Registration date   Status Membre Last intervention   7 351
 
Hello, the printer is not communicating with the PC
why? I don't know! I don't know Mac
is the printer properly connected with USB? if wifi, is it correctly associated?
but it's probably a driver issue
are you sure you installed the software for Mac and not for Windows?
it may seem obvious but it's worth checking.
if you reinstalled the printer, did you remember to unplug the USB? on Windows you have to do this (remove the printer from the PC -> unplug USB, -> reinstall and plug in USB when the installation asks
on Mac I don't know
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