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Problem with my HP DESKJET 3070A printer

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minnie -  
jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   -
Hello,

I have an HP Deskjet 3070A printer (I bought it 3 years ago), it no longer works, I am an elderly person) someone came to reinstall it but we are stuck, when we try to print it comes up with the message "use the setup sample cartridges provided with the printer", we can't go any further... what can you advise me?
I am using HP cartridges, I even put in new ones...

3 answers

  1.
    jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   5 508
     
    Hello;

    I don't know this printer, but looking online, it seems that this issue is known by HP and specific to this printer (HP 3070A) >> See this link
    While continuing the search, I found this link >> On both links, there seems to be an identical solution to implement (See Nidesko for the first link and Hipito for the second link) >> Solution to try

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    Thank you     for kindly letting us know if your issue is resolved by activating this feature in the designated area
    Best regards and see you soon
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    1. minnie
       
      Thank you, with some difficulty considering my age, I succeeded. Thank you very much for sharing your knowledge with me.
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    2. jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   5 508
       
      Hello Minnie;

      Thank you for your response and I'm glad to have been of help
      Best regards
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    3. Mel
       

      Hello, I’m sorry to bring up this discussion that dates back… I have the same problem… with a newer printer. I tried clicking on the link you posted to find a solution but I only see recent posts that are not related to my issue. Would you be so kind as to guide me? Thank you in advance. Mélissa

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      1. jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   5 508 > Mel
         

        Hello Mel .....

        I suggest you open a new discussion in the Hardware / Printer Forum and explain exactly the problem you are currently facing.

        Best regards

        See you

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