Why does my PC lock itself and turn off by itself?

SanSuchi -  
 jice33 -
Hello,

I have a small problem with my Windows 10 laptop, let me explain:
It started while playing a game, my computer displays a blue screen with a message saying "lockout" and shuts down by itself, so I have to press the button again to restart it.

So I stopped playing for a while to see if the issue was with the game, and yes, the problem persists when I am, for example, browsing the internet or in my documents; the screen turns blue displaying "Lockout" and shuts down for no reason.

I've looked everywhere but can't find a solution, so I'm reaching out to you to try to resolve this problem. Thank you, have a good evening.

Configuration: Windows / Chrome 79.0.3945.130

10 answers

Meba
 
I think I found a solution.

Control Panel > Power Options > Change plan settings

And there, click on "change advanced power settings"
scroll down to "Battery" then "critical battery action" and select do nothing when plugged in.

I had this issue of locking then shutting down this morning, I also initially thought it was overheating, but the CPU temperature doesn't exceed 50°C

I found this solution this morning, we'll see over time if the problem returns in the next few days I'll come back to edit this post.
125
Anonyme02
 
Hello,
I had the same problem, this workaround is the solution, it worked for me.
Thanks again.
5
rs17
 
It works perfectly ✌️
4