Why does my PC lock itself and turn off by itself?
SanSuchi
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jice33 -
jice33 -
Hello,
I have a small problem with my Windows 10 laptop, let me explain:
It started while playing a game, my computer displays a blue screen with a message saying "lockout" and shuts down by itself, so I have to press the button again to restart it.
So I stopped playing for a while to see if the issue was with the game, and yes, the problem persists when I am, for example, browsing the internet or in my documents; the screen turns blue displaying "Lockout" and shuts down for no reason.
I've looked everywhere but can't find a solution, so I'm reaching out to you to try to resolve this problem. Thank you, have a good evening.
Configuration: Windows / Chrome 79.0.3945.130
I have a small problem with my Windows 10 laptop, let me explain:
It started while playing a game, my computer displays a blue screen with a message saying "lockout" and shuts down by itself, so I have to press the button again to restart it.
So I stopped playing for a while to see if the issue was with the game, and yes, the problem persists when I am, for example, browsing the internet or in my documents; the screen turns blue displaying "Lockout" and shuts down for no reason.
I've looked everywhere but can't find a solution, so I'm reaching out to you to try to resolve this problem. Thank you, have a good evening.
Configuration: Windows / Chrome 79.0.3945.130
10 answers
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I think I found a solution.
Control Panel > Power Options > Change plan settings
And there, click on "change advanced power settings"
scroll down to "Battery" then "critical battery action" and select do nothing when plugged in.
I had this issue of locking then shutting down this morning, I also initially thought it was overheating, but the CPU temperature doesn't exceed 50°C
I found this solution this morning, we'll see over time if the problem returns in the next few days I'll come back to edit this post.