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PC locked "Repair error 0xc0000225"

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NMoo -  
 NMoo -
Hello,
Following an update, my computer only boots to the "Repair" screen with error 0xc0000225.

It offers several possible commands (F1 for the repair environment, F8 for restart settings, and Escape for Aptio setup utility), but only the Escape command works, the others just "flash" the screen.

I need your help, I'm clueless about computers...
I've seen several topics on this subject, but none of the solutions are feasible since no commands work except Escape.

Thank you very much

Configuration: Android / Chrome 78.0.3904.108

5 answers

  1.
    Renardrougeetnoir Posted messages 974 Registration date   Status Member Last intervention   120
     
    Hello.

    Create a USB key (8 GB) using the Microsoft tool:
    https://www.microsoft.com/fr-fr/software-download//windows10
    Or through this tutorial:
    https://www.malekal.com/windows-10-media-creation-tool/
    Once the USB key is ready, insert it into the faulty PC (turned off), go into the BIOS
    to set it as the first boot option (First Boot)
    Disconnect all USB devices except for the keyboard, mouse, and Windows key.
    The system will boot from the latter, in the language selection window click on Next -> Repair your computer -> Troubleshoot
    -> Advanced options -> Command Prompt    , then type

    bootrec    /fixmbr (press Enter)
    bootrec    /fixboot (press Enter)
    bootrec    /rebuildbcd (press Enter)
    exit (press Enter)

    restart into Windows 10.
    If you do not know how to access the BIOS, please provide the brand and model of the faulty PC.
    2
  2. NMoo
     
    Thank you,
    I'll try that this evening, I only have this computer here at home for now.
    0
  3. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello,

    I think you are about to reinstall Windows 10.

    The idea is to create a Windows 10 installation USB drive and boot the computer from it to reinstall Windows without formatting, so you keep your data.
    Since the computer is crashed, you need to create this from another functional computer.

    To create the USB drive:

    You need a USB drive with at least 8 GB.

    If the USB drive doesn't work, try making another one with Rufus: how to download Rufus.
    Download the ISO file, for example, with Adguard: Download Windows ISO
    Run Rufus and then specify the path to the ISO file
    In partition scheme, choose GPT.
    For more details, refer to this tutorial for details: how to create a Windows installation USB drive

    The Windows 10 installer should then start:

    Follow this tutorial that explains how to install Windows 10: how to install Windows 10.
    All the steps are given from A to Z with advice at the end to secure Windows 10.
    • Let yourself be guided to install Windows 10.
    • Choose customize (not upgrade)
    • During the partition phase, select the main partition and click next.


    • The installer will tell you that Windows is already present and will offer to move it.


    • Follow the Windows installation procedure using the tutorial above.


    Just don’t format.

    Your user data will be copied to the Windows.old folder.

    Once Windows is installed, I recommend following these tips to properly configure and use Windows: Tips after reinstalling Windows.

    0
  4. Jojolaguitare Posted messages 12012 Registration date   Status Member Last intervention   2 782
     
    Hello.

    You can attempt a system restore to a date prior to the issue. Or check the other options in the attached tutorial ==>

    https://www.malekal.com/resoudre-erreur-0xc0000225-windows-10/

    See you later . . .
    --
    " Patience leads to success, haste leads to nothing "
    0
  6. NMoo
     
    I thank you all immensely, I managed, after a long ordeal, to recover everything without losing any data!
    Fortunately, you were there, and so quickly! Thank you for what you do to help people like me who don't know anything about it at all.
    Thank you, and happy holidays to you ????
    0