Stuck computer system repair

Tomsros Posted messages 31 Registration date   Status Member Last intervention   -  
 Anonymous user -
Hello!

Yesterday I wanted to install Windows 10, everything went well, it finished installing, I was on my desktop and I was doing what I had to do.

Then I turned off the computer and when I want to turn it back on it performs a system repair, followed by a diagnostics and finally it asks me if I want to restart or go to advanced options.

If I restart it does the same, if I start in safe mode it’s the same, impossible to do a restore as it can’t find any restore points, unable to downgrade the operating system, that doesn’t work, impossible to reset, ...

I don't know what to do anymore, I searched other forums and they talk about going to F2 or F8 but in any case all the suggested manipulations don't work.

Thank you for your help, Thomas.

5 answers

  1. Armegal Posted messages 589 Status Member 102
     
    Hello,

    Do you have any data on this PC? Backup

    It's best to do everything cleanly again.
    If Windows 10 was working, it was activated.

    https://www.microsoft.com/fr-fr/software-download/home

    Run the program. You will lose the data and the installed programs, but your PC will work.

    Armegal
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    1. Tomsros Posted messages 31 Registration date   Status Member Last intervention  
       
      Yes, I have data... Photos, videos, etc...
      0
    2. Tomsros Posted messages 31 Registration date   Status Member Last intervention  
       
      Furthermore, I can no longer access the office, so I cannot launch any programs.
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    3. Armegal Posted messages 589 Status Member 102
       
      To back them up, you need to remove the hard drive and connect it to another PC.
      It's not very complicated.
      0