How to fix Windows Media Player errors?

Solved
BAM777 -  
steph810 Posted messages 1850 Registration date   Status Membre Last intervention   -

Hello,

I have a problem that started a few days ago; I have a notification asking me to restart my computer to fix a drive error, and despite restarting it, the error persists.

I’ve already checked out several forums, and I used the famous CHKDSK command in the command prompt along with others, then restarted, but the error is still there.

Here’s what the command prompt shows me when I type the CHKDSK command; does anyone know how to fix this kind of problem?
 


 

2 réponses

fabul Posted messages 42098 Registration date   Status Modérateur Last intervention   6 034
 

Hello,

chkdsk /f c:

or

chkdsk /r c:

(For drive c:)

1
steph810 Posted messages 1850 Registration date   Status Membre Last intervention   154
 

Start by opening cmd (command prompt) as an administrator.

sfc /scannow

Then:

Dism /Online /Cleanup-Image /RestoreHealth

then:

CHKDSK C: /f /r /x

The "/f" parameter tells CHKDSK to fix any errors it finds; "/r" instructs it to locate bad sectors on the drive and recover readable information; "/x" forces the drive to unmount before starting the process.

Ps: it's best to do this in safe mode.

Finally, if this doesn't solve the problem, consider backing up what you can on a USB drive or external disk and replacing your hard drive as a last resort.

1
BAM777
 

Hi, thanks for the response, I was able to solve the problem!

First, I ran the commands you gave me, but after restarting my PC, the problem didn't go away!

So I tried the following method:

hold down the SHIFT key and then click on restart

then:

I selected Troubleshoot

then:

Advanced options

then:

Startup Repair

As a result, the computer restarted displaying "Attempting Recovery", and once it was finished, I was able to access my session. After checking in "Security and Maintenance," the problem was gone.

Thank you for your help!

0
steph810 Posted messages 1850 Registration date   Status Membre Last intervention   154 > BAM777
 

If everything is OK, remember to mark the post as resolved.

;) ????

0