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How to fix Windows Media Player errors?

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BAM777 -  
steph810 Posted messages 1865 Registration date   Status Member Last intervention   -

Hello,

I have a problem that started a few days ago; I have a notification asking me to restart my computer to fix a drive error, and despite restarting it, the error persists.

I’ve already checked out several forums, and I used the famous CHKDSK command in the command prompt along with others, then restarted, but the error is still there.

Here’s what the command prompt shows me when I type the CHKDSK command; does anyone know how to fix this kind of problem?
 


 

2 answers

  1.
    fabul Posted messages 42136 Registration date   Status Moderator Last intervention   6 062
     

    Hello,

    chkdsk /f c:

    or

    chkdsk /r c:

    (For drive c:)

    1
  2. steph810 Posted messages 1865 Registration date   Status Member Last intervention   152
     

    Start by opening cmd (command prompt) as an administrator.

    sfc /scannow

    Then:

    Dism /Online /Cleanup-Image /RestoreHealth

    then:

    CHKDSK C: /f /r /x

    The "/f" parameter tells CHKDSK to fix any errors it finds; "/r" instructs it to locate bad sectors on the drive and recover readable information; "/x" forces the drive to unmount before starting the process.

    Ps: it's best to do this in safe mode.

    Finally, if this doesn't solve the problem, consider backing up what you can on a USB drive or external disk and replacing your hard drive as a last resort.

    1
    1. BAM777
       

      Hi, thanks for the response, I was able to solve the problem!

      First, I ran the commands you gave me, but after restarting my PC, the problem didn't go away!

      So I tried the following method:

      hold down the SHIFT key and then click on restart

      then:

      I selected Troubleshoot

      then:

      Advanced options

      then:

      Startup Repair

      As a result, the computer restarted displaying "Attempting Recovery", and once it was finished, I was able to access my session. After checking in "Security and Maintenance," the problem was gone.

      Thank you for your help!

      0
      1. steph810 Posted messages 1865 Registration date   Status Member Last intervention   152 > BAM777
         

        If everything is OK, remember to mark the post as resolved.

        ;) ????

        0