Https://lader-laptop.com/ aussi power supply and charger low quality product

NADIAHAMIDI -  
 NADIAHAMIDI -
Hello,

I just bought a charger for my HP x360 laptop from the following site:
https://lader-laptop.com/ also called netzteiletchargeur. Already, the names do not match. The invoice is from netzeil and the site is from lader-laptop, it's curious, isn't it?

19.99 euros for a product that does not charge at all. My son has the same laptop. I borrowed his charger, which works perfectly, so it's not my laptop's fault. I sent them an email to request a refund. The shipping costs are on me and the return must be made within 30 days. It didn't take 30 days to see that the product is of poor quality. Waste of time, waste of money. I will get back to you to let you know how much the shipping will cost and if I will be refunded quickly. I am writing this review to prevent others from getting tricked. I will send this email as an attachment to pressure them a bit.
Best regards,

2 réponses

Afrikarnak Posted messages 17653 Registration date   Status Contributeur Last intervention   Ambassadeur 14 517
 
Hello

Anonymous site, empty Legal Notices.. Applicable law unknown, certainly not E.U.. It smells like an Asian site, so good luck with the refund!

See you!
0
NADIAHAMIDI
 
Yes, they just replied to me in English. They told me that the problem might be the size. Basically, they don't even have customer service in French, so I had to explain again. I'm attaching the email I just sent them now.
0