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Printing from smartphone with hp

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ordimamy Posted messages 58 Status Member -  
ordimamy Posted messages 58 Status Member -
Hello,
I just submitted a request titled "connection from smartphone." I realize that my issue is not a connection problem, but a printing problem with a connected HP 6230.
I can log into my account. After that, I get stuck.
When I enter the printer's address, it is systematically refused. However, I am convinced that it is valid: more than 6 characters as required.
My smartphone is an LG Android.
Could you please help me?

Configuration: Android / Firefox 63.0

4 answers

  1.
    Pierr10 Posted messages 13820 Registration date   Status Moderator Last intervention   5 835
     
    Hello,

    I don't quite understand your problem, probably because I don't have an HP printer.
    In principle, you just need to install an app on your smartphone to be able to use the printer.
    The setup is done once and for all. (The app should search for the HP printer on the network).
    To do this setup and print, don't forget to activate the Wi-Fi on your smartphone.
    The app you should use is probably this one:
    https://play.google.com/store/apps/details?id=com.hp.android.printservice

    You can download it from the Google Play Store.

    Best regards.
    1
  2. ordimamy Posted messages 58 Status Member 3
     
    Thank you very much, Pierr10, for your explanations.
    0
    1. Pierr10 Posted messages 13820 Registration date   Status Moderator Last intervention   5 835
       
      Hello,

      If your issue is resolved, you can mark the topic as "Resolved" (click on the gear icon at the top right of your initial message)

      Have a great day!
      0
  3. ordimamy Posted messages 58 Status Member 3
     
    Hello Pierre
    Coming back to the site this evening, I realized that I hadn't followed up on your kind contribution.
    In fact, after a long period of resignation, I returned to the HP Smart app. And I had the pleasant surprise of discovering a notification that could be useful to others.
    The app was missing a HP Print expansion module that allows printing from a smartphone as well. Why? A mystery. I just followed the instructions to download it. Apparently, everything is fine.
    Thank you again.
    0
    1. Pierr10 Posted messages 13820 Registration date   Status Moderator Last intervention   5 835
       
      I mark the subject as "Resolved".

      Good evening.
      0
  4. ordimamy Posted messages 58 Status Member 3
     
    OK. Great.
    I just tried to leave a review on CCM with Trustpilot.
    I can't send it. It remains a mystery to me. Despite several attempts using different addresses and passwords. Nothing works. I'm disappointed that I can't express my gratitude this way.
    0