Audio service not active
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Aznarb
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Aznarb -
Aznarb -
Hello,
I am reaching out to you regarding an audio issue on my PC that I cannot resolve:
My sound icon has a red cross and indicates "audio service not running."
I have updated the drivers, but it doesn't change anything.
When I run the problem detection, it says "One or more audio services are not running: The Windows Audio and Windows Audio End Point Builder services must be running for audio to work properly. At least one of these services is not running."
When I go to Services:
- Windows Audio is set to automatic startup but is stopped. I cannot start it; the option is inactive. I tried switching the logon to local system but it doesn't change anything.
- Windows Audio End Point Builder service is running and set to automatic. If I try to stop or restart it, I get an error message: Error 1061: the service cannot accept commands at this time.
Could you please help me resolve this issue?
Thank you! :)
PC: Acer Nitro 5
Audio System: Realtek
Configuration: Windows / Chrome 70.0.3538.77
I am reaching out to you regarding an audio issue on my PC that I cannot resolve:
My sound icon has a red cross and indicates "audio service not running."
I have updated the drivers, but it doesn't change anything.
When I run the problem detection, it says "One or more audio services are not running: The Windows Audio and Windows Audio End Point Builder services must be running for audio to work properly. At least one of these services is not running."
When I go to Services:
- Windows Audio is set to automatic startup but is stopped. I cannot start it; the option is inactive. I tried switching the logon to local system but it doesn't change anything.
- Windows Audio End Point Builder service is running and set to automatic. If I try to stop or restart it, I get an error message: Error 1061: the service cannot accept commands at this time.
Could you please help me resolve this issue?
Thank you! :)
PC: Acer Nitro 5
Audio System: Realtek
Configuration: Windows / Chrome 70.0.3538.77
