Windows update not working Solved

Question

Hello,

I changed the hard drive of my laptop. I installed Windows 7 Pro. Once the installation was done, 2 updates were performed. And since then, I can't search for updates with Windows Update. I get the message "Windows Update cannot currently check for updates because the service is not running. You may need to restart your computer." I did that, but the problem persists.
I ran a Microsoft Fixit module and received the error code 8004FE2C.

Does anyone have a clue or a solution, please?

Thank you in advance

Configuration: Windows 7 / Chrome 33.0.1750.146

italien du sud · Accepted Answer

Click on Start, type
```
cmd
```
in the search bar, right-click on cmd.exe
Choose Run as administrator.
Type
```
net stop wuauserv
```
and press Enter; this command stops the Windows Update service.
Type
```
ren %windir%\SoftwareDistribution SoftwareDistribution.Old
```
and press Enter; this command renames the "softwaredistribution" folder.
Type
```
net Start wuauserv
```
and press Enter; this command starts the Windows Update service.

You can restart the search for updates and installation without any problems if you do all this ;)

italien du sud · Answer

Hi, I can fix this problem, but I need to step away for a few minutes ;)  I'll be back and I'll help you.

trtg · Answer

Don't do that, it messed everything up for me, now my Windows Update doesn't even detect updates anymore, thanks!!!

Pigrima · Answer

Hello,
If it's not too late, I had the same problem after changing the hard drive on my Acer 8942 laptop.
In the end, the issue comes from Intel, which blocks if the hard drive > 750 Gb. Here is the program that helped me out:
ftp://ftp.hp.com/pub/softpaq/sp47501-48000/sp47845.exe
It's a HP program that worked very well because the one proposed by Intel crashed during installation.

ornella5 · Answer

Hi there,
I have the same problem with Windows update, so I used the solution from "the Southern Italian", but it's the same as "Lily". I got to the step:

===> Type ren %windir%\SoftwareDistribution SoftwareDistribution.Old and press Enter, this command allows you to rename the "softwaredistribution" file.

It tells me that the file name already exists or the file is not found...

If anyone has the solution, thanks in advance :)

pigrima · Answer

Hello,

Have you read the tutorial I posted earlier on May 16, 2015? And did you try it? I've received a lot of positive feedback. Here’s another link instead of the ftp.

I had the same problem after upgrading from a 540 Go hard drive to a 1 To one, and after all sorts of useless research and advice (like fixit), the only solution is to apply the following sp47845 patch from HP, which works with all W7:

https://support.hp.com/za-en/document/c02219204

Download and run the exe.

You will find Windows Update again.

Cheers.

pigrima · Answer

Hello,

Have you read the tutorial I posted earlier on May 16, 2015? And did you try it? I've received a lot of positive feedback. Here’s another link instead of the ftp.

I had the same problem after upgrading from a 540 Go hard drive to a 1 To one, and after all sorts of useless research and advice (like fixit), the only solution is to apply the following sp47845 patch from HP, which works with all W7:

https://support.hp.com/za-en/document/c02219204

Download and run the exe.

You will find Windows Update again.

Cheers.

paincsprog · Answer

Hello, Hard drive changed, none of the above solutions work. What to do? Please.

clem_gtx · Answer

J'ai aussi ce problème mais j'ai contacté Microsoft qui a réparé (malheureusement j'ai une erreur fatale impossible à contrecarrer...)

TentativeUpdate · Answer

Hello,
I have the same problem since May 20, 2015 exactly. I checked the list of update attempts in Windows Update and noticed that the last update following the series of failures and downloads stuck at 0% corresponds to KB3035583, which is the update that displays "Get Windows 10" in the taskbar. Cause and effect link???

Moonlight · Answer

Hello,  I'm facing the same issue; I've tried all the solutions mentioned above, but nothing works. What should I do?  Thank you in advance.

clem_gtx · Answer

I tried all possible and unimaginable solutions, the only thing that worked was resetting the factory values (which amounts to formatting the terminal).

Malekal_morte- · Answer

Follow this up-to-date link: https://forums.commentcamarche.net/forum/affich-33952332-centralise-windows-update-qui-boucle-cherche-dans-le-vide  -- Please press any key to continue the disinfection...

Windows update not working

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