More WiFi with SFR fiber

Solved
Ameliedu45 Posted messages 234 Registration date   Status Membre Last intervention   -  
brupala Posted messages 111930 Registration date   Status Membre Last intervention   -
Hello,

We have an SFR fiber that was working until now.
But the Internet has not been working since yesterday.

The PON light on the box is red:

I followed the instructions on this page
https://assistance.sfr.fr/internet-tel-fixe/box-plus/signification-voyants-mini-boitier-ont.html but nothing works, it’s still red.

When I run a diagnosis on the computer, it says "Your DNS server may be unavailable."

If you know how to fix this issue, it would be greatly appreciated!

Thank you.

1 réponse

brupala Posted messages 111930 Registration date   Status Membre Last intervention   14 417
 
Hi,
it would be a good idea to contact SFR, wouldn’t it?

--
and... There you go!
3
Ameliedu45 Posted messages 234 Registration date   Status Membre Last intervention   87
 
Lol yes it's done, they came and everything is working again.

Thanks! I didn't think they would come so quickly.
0
brupala Posted messages 111930 Registration date   Status Membre Last intervention   14 417 > Ameliedu45 Posted messages 234 Registration date   Status Membre Last intervention  
 
Honestly,
me neither ;-)
1