Bluescreen à répétition

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lonzeus Messages postés 7 Date d'inscription vendredi 13 avril 2018 Statut Membre Dernière intervention 13 avril 2018 - 13 avril 2018 à 15:43
Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 - 14 avril 2018 à 11:31
Bonjour, je bluescreen en boucle depuis hier, j'ai acheté un nouveau casque mais je suis étonné que ce soit ça..
Si quelqu'un peut m'éclairer.

3 réponses

lonzeus Messages postés 7 Date d'inscription vendredi 13 avril 2018 Statut Membre Dernière intervention 13 avril 2018
13 avril 2018 à 15:58
J'ajoute ça
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Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 629
13 avril 2018 à 16:00
Salut,

Apparemment c'est l'USB qui plante.
Tu as quoi comme périphériques USB or clavier ou souris ?

Les écrans bleus ou BSOD sont des plantages de Windows qui ne peut plus continuer à fonctionner.
Ces plantages ont plusieurs sources possibles :
- sources logiciels : plantage d'un pilote d'un périphérique comme ceux de la carte graphique, l'antivirus qui plante ou tout autre logiciel qui peut se charger "dans un bas niveau" sur Windows.
- sources matériels : problème matériels sur le disque dur, barrettes de mémoire défectueuses ou incomparabilités, etc

Il faut impérativement que tu regardes si ces plantages ont lieu à des moments particuliers, par exemple, si c'est lorsque tu lances une vidéo sur ton navigateur internet ou un jeu, il y a des chances que ce soit le pilote de la carte graphique. Il faudra alors réinstaller les pilotes de la carte graphique.
Débranche aussi tout autre périphérique que le clavier/souris (manette de jeu, webcam en USB, imprimante USB, etc), si tu as un de ces périphériques, indique le, ça peut être une source.

plus d'informations sur ces écrans bleus, sur la page suivante : https://www.malekal.com/bsod-ecran-bleu-windows/

On peut aussi utiliser WhoCrashed pour obtenir des informations sur ces plantages.
Télécharger et exécute Whocrashed : Telecharger WhoCrashed
=> Tutoriel WhoCrashed
Fais un copier/coller du contenu ici comme indiqué dans le tuto.


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lonzeus Messages postés 7 Date d'inscription vendredi 13 avril 2018 Statut Membre Dernière intervention 13 avril 2018
13 avril 2018 à 16:14
Alors ça ne m'étonnerait pas que ça vienne des usb, j'ai une petite prise bleue sur ma carte mère (qui est liés aux usb je crois) qui est morte, mais ça fait plusieurs mois et ce n'est pas censé empêcher mon bon fonctionnement.
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lonzeus Messages postés 7 Date d'inscription vendredi 13 avril 2018 Statut Membre Dernière intervention 13 avril 2018
13 avril 2018 à 16:18
Ah oui et pas à des moments particuliers, ça plante aléatoirement, sur internet, un jeu, ou même sur mon bureau.
C'était assez espace encore hier, mais là je les enchaînes
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Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 629
13 avril 2018 à 16:23
C'est tout de même le pilote USB qui plante.
Faire whocrashed et vérifie le matos :

Installe Speccy.
Donne les températures CPU (processeur) et GPU (carte graphique) quand tu lances un film.
Vérifie aussi le disque dur et les remontés SMART données par Speccy.
Voir Tutoriel Speccy pour de l'aide


Vérifie l'état de santé de tes barettes de mémoire :
- memtest : vérifier barette de mémoire (malekal.com)
- memtest : vérifier barette de mémoire (CCM)

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lonzeus Messages postés 7 Date d'inscription vendredi 13 avril 2018 Statut Membre Dernière intervention 13 avril 2018
13 avril 2018 à 16:26
Ouais mais j'aimerais bien mais je crash très rapidement, je suis pas sûr d'avoir le temps de me servir de who crashed
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lonzeus Messages postés 7 Date d'inscription vendredi 13 avril 2018 Statut Membre Dernière intervention 13 avril 2018
13 avril 2018 à 16:50
System Information (local)
--------------------------------------------------------------------------------

Computer name: DELL-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: Alienware X51 R2, Alienware, 0PGRP5
CPU: GenuineIntel Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4207620096 bytes total




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Fri 13/04/2018 16:43:44 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\041318-40981-01.dmp
This was probably caused by the following module: iusb3xhc.sys (0xFFFFF88006AAF668)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88006AAF668, 0xFFFFF880041FF148, 0xFFFFF880041FE9B0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: USB 3.0 Device Driver
company: Intel Corporation
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: iusb3xhc.sys Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Fri 13/04/2018 16:43:44 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: iusb3xhc.sys (0xFFFFF88006AAF668)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF88006AAF668, 0xFFFFF880041FF148, 0xFFFFF880041FE9B0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: USB 3.0 Device Driver
company: Intel Corporation
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: iusb3xhc.sys Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED



On Fri 13/04/2018 16:19:41 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\041318-77594-01.dmp
This was probably caused by the following module: iusb3xhc.sys (0xFFFFF8800295E668)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800295E668, 0xFFFFF8800310F148, 0xFFFFF8800310E9B0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: USB 3.0 Device Driver
company: Intel Corporation
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: iusb3xhc.sys Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Fri 13/04/2018 16:02:17 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\041318-31215-01.dmp
This was probably caused by the following module: iusb3xhc.sys (0xFFFFF88006D4F668)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88006D4F668, 0xFFFFF88004340148, 0xFFFFF8800433F9B0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: USB 3.0 Device Driver
company: Intel Corporation
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: iusb3xhc.sys Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Fri 13/04/2018 15:56:49 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\041318-45443-01.dmp
This was probably caused by the following module: iusb3xhc.sys (0xFFFFF88006B81668)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88006B81668, 0xFFFFF880041DC148, 0xFFFFF880041DB9B0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: USB 3.0 Device Driver
company: Intel Corporation
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: iusb3xhc.sys Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Fri 13/04/2018 15:36:08 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\041318-39639-01.dmp
This was probably caused by the following module: iusb3xhc.sys (0xFFFFF88006EF1668)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88006EF1668, 0xFFFFF88003FF9148, 0xFFFFF88003FF89B0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: USB 3.0 Device Driver
company: Intel Corporation
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: iusb3xhc.sys Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Fri 13/04/2018 15:32:58 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\041318-48781-01.dmp
This was probably caused by the following module: iusb3xhc.sys (0xFFFFF88006110668)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88006110668, 0xFFFFF8800434E148, 0xFFFFF8800434D9B0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: USB 3.0 Device Driver
company: Intel Corporation
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: iusb3xhc.sys Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Fri 13/04/2018 15:30:29 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\041318-44522-01.dmp
This was probably caused by the following module: iusb3xhc.sys (0xFFFFF88006C4F668)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88006C4F668, 0xFFFFF88004347148, 0xFFFFF880043469B0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: USB 3.0 Device Driver
company: Intel Corporation
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: iusb3xhc.sys Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Fri 13/04/2018 15:27:44 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\041318-45583-01.dmp
This was probably caused by the following module: iusb3xhc.sys (0xFFFFF88006CF4668)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88006CF4668, 0xFFFFF8800430F148, 0xFFFFF8800430E9B0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: USB 3.0 Device Driver
company: Intel Corporation
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: iusb3xhc.sys Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

9 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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lonzeus Messages postés 7 Date d'inscription vendredi 13 avril 2018 Statut Membre Dernière intervention 13 avril 2018
13 avril 2018 à 17:01
J'ai installé de nouveau driver USB 3.0 Intel, je test et je te dis si ça fonctionne, sinon je suis perdu :D
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Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 629 > lonzeus Messages postés 7 Date d'inscription vendredi 13 avril 2018 Statut Membre Dernière intervention 13 avril 2018
14 avril 2018 à 11:31
ca roule =)
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