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Unsupported video type

lagrandebleu -  
Hello, I'm a camper van owner and my Alden TV works well with my Alden satellite dish, no problem there. However, with the loss of TF1, I had a Telco+ terrestrial antenna installed, which will also serve me in other situations. Now, despite scanning all the channels in automatic search, I get the message: unsupported video type. What can I do? The technician who installed the antenna tells me I need to buy a new TV and a pointer.
I want to emphasize that I have switched to DTV mode and memorized the channels, but right after that: unsupported video type.
Thank you for your help.

Configuration: Windows / Chrome 49.0.2623.112

8 answers

  1. lagrandebleu
    Hello, thank you very much for all your answers. What I find strange is that the technician who installed the antenna didn't mention this possibility to me, very odd.
    2
    1. Andy31200 Moderator
      But you're welcome, and this technician might be selling TVs... ;))
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  2. Andy31200 Moderator
    Hello,
    Your TV is probably not Mpeg4, so please give us its complete reference for confirmation.

    --
    I call a spade a spade *
         *in French in the text
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    1. matousurnet
      Hello,

      The technician (and Andy) are right; your TV is MPEG2 and therefore "does not support MPEG4 video."

      But if I'm reading you correctly, the pointer and your semi-automatic Alden antenna are working, it's just the fact (it was just the fact since TF1 has now returned) that the satellite is working again.

      If you want to use the terrestrial antenna (as a backup, for example), you just need to add a terrestrial TNT HD adapter, which costs about 20 to 30€, and connect it via HDMI to your current TV.

      That's cheaper than changing the TV (which is very expensive for CC...)
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  3. lagrandebleu
    The reference for my TV is: brand Alden: A I O 16tha-A -O
    ONELIGHT 60/65
    (OL2R
    that's what's written
    thank you again and I hope it works
    sincerely Alain
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    1. Andy31200 Moderator
      This is not the right reference, it's the one for the antenna, the TV reference is on the back, on the nameplate.
      But don't worry, with an HD TNT adapter, it will work and don't forget to buy an HDMI cable, unless you’re using the one from the satellite decoder alternately.
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  4. lagrandebleu
    Thank you Andy, you tell me to buy an HDMI cable, but where do I plug it in? On the right side, I have a Scart socket,
    a socket for the terrestrial TV, and a blue trapezoidal socket with several holes
    on the other side there’s a slot for the satellite antenna connector, a female socket marked data,
    the slot for the TNTsat card, and a socket marked USB sat
    there you go Andy and I'm sorry for my limited knowledge.
    thank you
    best regards Alain from Gers
    0
    1. Andy31200 Moderator
      I thought your TV had an HDMI input, try to find its model number so I can understand better, and if it only has a SCART socket, you'll need to buy a TNT adapter with SCART because some only have an HDMI output.
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    2. lagrandebleu
      Good evening, I found the reference while disassembling the TV from its stand:

      A10 LED TV model no. PLK _A10 15668
      RMA no. FL 31207K00 FAL
      EJ112700515
      There you go, hoping this will help you find it, and thanks again to you and everyone else.
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    3. Andy31200 Moderator
      Listen, even on Alden's site, this reference is not recognized, let's forget about it and consider, given the display, that this TV does not have an MPEG 4 tuner and therefore an HD TNT adapter with SCART should be added.
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  6. lagrandebleu
    Hello Andy, a big thank you for your help, I will go to a camper accessory store
    have a good day,
    I will get back to you to let you know if the problem is resolved

    Alain
    0
    1. Andy31200 Moderator
      Not necessarily in a motorhome accessory store, these adapters can be found everywhere (supermarkets, hardware stores) and some can be powered by 12V DC, and don't forget to choose a model with a scart connector.
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  7. lagrandebleu
    Hello, I started my research but so far it's not easy to find 12v, 220v yes, but not 12v. I will eventually find it.
    In the Narbonne catalog from 2016, there is an article mentioning this transition to MPEG4 during the night of April 4 to 5, 2016. However, I still have a question: why does my TV work well on the Astra satellite in HD
    but not when I search for channels with my terrestrial antenna, which records but then gives me an immediate message (unsupported video type)? I find it hard to understand why it's fine with the satellite but not with the terrestrial signal.

    Thank you, Andy, for all this information.
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    1. Andy31200 Moderator
      Your TV, as already mentioned, only has an MPEG 2 tuner, which is incompatible with the new standard.
      How do you receive satellite? You must have an external TNT SAT decoder, right?
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  8. lagrandebleu
    Hello, I have a television with built-in TNT,
    you told me you found it, where do you have the MPEG 4 TNT adapter

    thank you Andy
    0
    1. Andy31200 Moderator
      "I have a built-in TNT television"
      Yes, but in Mpeg2... unless this TV also has a compatible satellite tuner for TNT SAT?
      "You say you found it, do you have the TNT MPEG 4 adapter?"
      But did you click on the blue link?
      --
      I call a spade a spade *
           *in French in the text
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