View original (French)

Error: no video rights on Francesat

Nath56 -  
matousurnet Posted messages 1179 Registration date   Status Member Last intervention   -
Hello,

I have an error message on my TV screen: you do not have video rights !!!!
The card is properly inserted
I have done a channel search
Nothing has changed....
Can you help me?

Configuration: Android / SamsungBrowser 12.1

1 answer

  1.
    matousurnet Posted messages 1179 Registration date   Status Member Last intervention   506
     
    Hello,

    To check if your card needs to be replaced, you need to turn it over to the barcode: between the barcode and the logo via Eutelsat, there may be: 3 possibilities

    1: Nothing written! (the card needs to be replaced)
    2: written PC5 (the card needs to be replaced)
    3: written PC6 (the card is good)

    You then need to check that you are receiving clear channels: like Vosges TV (for example)
    If yes (it means you don't have any issues with the dish alignment)
    In that case, a call to Fransat to ask them to reactivate your rights (with your card number) will take twenty minutes

    In the case where NO, you do not receive clear channels: Then first of all, have the dish adjusted and retry your decoder (with the card of course)

    There you go for the beginning.
    0