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JBL GO - Not charging anymore...

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Papalo17 Posted messages 29 Status Member -  
 Vero -
Hello,

I bought a small JBL GO speaker two months ago. It was working very well, but now it has no battery (or at least I think it's the battery). It turns off after 10 seconds of being on. I have plugged it into the mains with the provided cable and also into my PC to charge it, but nothing works; it doesn’t seem to charge... I don’t know what to do... or where the problem comes from... I no longer have the receipt... Anyway, do you have any idea what the problem might be? Have you encountered this?

For description:

1. I press the power button
2. A blue light turns on followed by a beep
3. The blue light turns red
4. Music starts playing
5. 10 seconds: it turns off

Thank you,

Have a nice day!

2 answers

  1. Steph
     
    Hello,
    I am also facing a charging issue with my JBL GO speaker. It is completely drained, and when I connect it to a cable (USB or plug), no matter which one, the red charging light comes on for a few seconds and then goes off (even without moving the cable).
    It was working fine before. Purchased in March 2018.
    Thank you for your insightful advice!
    80
    1. gjrt696
       
      Basically, the JBL GO can be damaged if you continually overload it by charging it through the USB port of your computer or your box to use it as a speaker.
      3
    2. Marius
       
      I have exactly the same problem and I don't know what to do? I've tried every cable on earth and nothing works?
      4
      1. rickamed Posted messages 3 Status Member > Marius
         

        Hello Marius. Did you find a solution?

        0
    3. rickamed Posted messages 3 Status Member
       

      Hello Steph. I am encountering exactly the same problem. Please, have you found a solution to yours? Thank you.

      0
    4. Vero
       

      I have the same issue with my JBL GO 3 purchased at the end of September 2022, so after only 8 months.

      0