Apple Warranty and Earbuds Solved

Question

Hello,

One of the ear pads on my original Apple earbuds is not working anymore. I heard that if you go to an Apple Store, you can get new ones under the 2-year warranty (which applies in my case since I've had my iPhone since April 2017), but I don't have an Apple Store in my city. Is it possible to go to Fnac to get new earbuds? Or maybe to SFR since it's a phone with a plan?

Thank you in advance.

_Ritchi_ · Accepted Answer

Hello,  You can call Apple at 0800 046 046 and ask them for advice.  Ritchi

zoulou33 · Answer

Hello We can't know for you, go ahead, you'll see.  -- contributor CCM

ghnacer · Answer

Hello

the best way to get an answer is to speak with an advisor, you can do that on the Apple website. Whenever I have a question, I talk to them via their chat system.

and to answer your question! yes, Apple will replace your headphones! they are under warranty.

if I remember correctly, they work with UPS in case there’s no Apple store or authorized repairer in your city: information to confirm*

Apple Warranty and Earbuds

3 answers

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