Update taking too long
Solved
Vitsa
-
Malekal_morte- Posted messages 178136 Registration date Status Modérateur, Contributeur sécurité Last intervention -
Malekal_morte- Posted messages 178136 Registration date Status Modérateur, Contributeur sécurité Last intervention -
Hello,
I started an update today (around noon) on my Acer computer and it seems to be stuck: I have a black screen with a loading circle that seems to be turning endlessly. Can I turn off the computer? Should I wait? I have important documents on this PC and losing them would be really problematic. Thank you in advance for your responses.
Configuration: iPad / Safari 10.0
I started an update today (around noon) on my Acer computer and it seems to be stuck: I have a black screen with a loading circle that seems to be turning endlessly. Can I turn off the computer? Should I wait? I have important documents on this PC and losing them would be really problematic. Thank you in advance for your responses.
Configuration: iPad / Safari 10.0
1 réponse
Vitsa
Computer turned off manually, the update finished in 30 minutes. Thank you.
Malekal_morte-
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Vitsa
You're welcome.