View original (French)

Error 0x803C010B

sophieisabelle Posted messages 2 Status Member -  
sophieisabelle Posted messages 2 Status Member -
Hello,

I haven't been able to connect to my printer for several weeks.
While troubleshooting, the assistant shows me the error: 0x803C010B
This happens whether SNMP is enabled or not.

I'm on Win 8, EPSON printer.

Has anyone experienced the same situation?

Thank you for your help.

3 answers

  1.
    jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   5 136
     
    Hi,
    it would be nice to give us the reference for the printer
    Thanks
    The stone and the pebble fall at the same speed (an old Chinese proverb)
    3
  2. jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   5 136
     
    I imagine it's an Epson WF-7515 ??

    You need to check the correct Wifi port

    The stone and the pebble fall at the same speed (an ancient Chinese proverb)
    0
  3. sophieisabelle Posted messages 2 Status Member
     
    Hello Jeanbern,

    Thank you for your message!
    This is an EPSON WF 7620 printer (probably similar to the model 7515), connected to the network via a Freebox.

    Have you encountered the same problem?

    Have a great day!
    0