Gray mail merge ribbon
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goodaudrey
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m@rina Posted messages 26464 Registration date Status Modérateur Last intervention -
m@rina Posted messages 26464 Registration date Status Modérateur Last intervention -
Hello,
I'm not a pro at mail merge, and I'm tackling it now, but I can't do anything as the mail merge ribbon is grayed out and I can't insert any fields.
Who can help me?
I'm not a pro at mail merge, and I'm tackling it now, but I can't do anything as the mail merge ribbon is grayed out and I can't insert any fields.
Who can help me?
1 answer
Hello
The commands in the Mailings tab are not completely greyed out.
In any case, this implies that you have not "started" the mail merge, and you cannot insert a field as long as Word does not know which database you are referring to!
So you need to do things in order:
- Start Mail Merge button => Choose the type of mail merge
- Select Recipients button => Indicate the list to use.
Then all the buttons will be accessible.
m@rina
--
Beware of herbal tea: it's a dangerous poison...
The commands in the Mailings tab are not completely greyed out.
In any case, this implies that you have not "started" the mail merge, and you cannot insert a field as long as Word does not know which database you are referring to!
So you need to do things in order:
- Start Mail Merge button => Choose the type of mail merge
- Select Recipients button => Indicate the list to use.
Then all the buttons will be accessible.
m@rina
--
Beware of herbal tea: it's a dangerous poison...