Sound issue on my landline phone

Solved
momoless Posted messages 4 Status Membre -  
 Chamo -
When I receive a call or make a call, my interlocutor can hear me but I can't hear anything, can you please help me?

2 réponses

Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 198
 
The Gigaset disease is the oxidation of the speaker contacts.
You need to dismantle the casing by gently sliding a screwdriver along the side while carefully going around to unclip and separate the two casings.
Remove the speaker, which is not soldered, and clean the contacts.

--
I call a spade a spade *
     *in French in the text
17
baladur13 Posted messages 47559 Registration date   Status Modérateur Last intervention   14 376
 
Hello,
First of all, if this phone is connected to a box (internet telephony)... try resetting the box by cutting its power for a few seconds.
0
momoless Posted messages 4 Status Membre 2 > baladur13 Posted messages 47559 Registration date   Status Modérateur Last intervention  
 
Thank you Baladur13, it's working.
2
Chamo > baladur13 Posted messages 47559 Registration date   Status Modérateur Last intervention  
 
I just had the same problem and thanks to you it's solved, thank you!
0
momoless Posted messages 4 Status Membre 2
 
Thank you Andy31200 for responding to my request, but I didn't need to take the case apart; I simply reset my box.
0
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 198
 
Yes, Edouard is the best ...;-) but I had this issue with a bad connection with a Gigaset.
0