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Sound issue on my landline phone

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momoless Posted messages 4 Status Member -  
 Chamo -
When I receive a call or make a call, my interlocutor can hear me but I can't hear anything, can you please help me?

2 answers

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 206
     
    The Gigaset disease is the oxidation of the speaker contacts.
    You need to dismantle the casing by gently sliding a screwdriver along the side while carefully going around to unclip and separate the two casings.
    Remove the speaker, which is not soldered, and clean the contacts.

    --
    I call a spade a spade *
         *in French in the text
    17
    1. baladur13 Posted messages 47393 Registration date   Status Moderator Last intervention   14 409
       
      Hello,
      First of all, if this phone is connected to a box (internet telephony)... try resetting the box by cutting its power for a few seconds.
      0
      1. momoless Posted messages 4 Status Member 2 > baladur13 Posted messages 47393 Registration date   Status Moderator Last intervention  
         
        Thank you Baladur13, it's working.
        2
      2. Chamo > baladur13 Posted messages 47393 Registration date   Status Moderator Last intervention  
         
        I just had the same problem and thanks to you it's solved, thank you!
        0
    2. momoless Posted messages 4 Status Member 2
       
      Thank you Andy31200 for responding to my request, but I didn't need to take the case apart; I simply reset my box.
      0
    3. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 206
       
      Yes, Edouard is the best ...;-) but I had this issue with a bad connection with a Gigaset.
      0