Stuck cartridge

Sabine -  
Jimpix Posted messages 12079 Registration date   Status Member Last intervention   -
Hello,

my mother, as a great expert in computers, put a cartridge from probably a Dell printer instead of an HP in my printer. Now it's stuck and I can't remove it. Any advice is welcome, thank you for your support.

Configuration: iPhone / Safari 10.0

2 answers

Zukill Posted messages 75 Status Member 5
 
Try to open the front panel of your printer as much as possible and force it. Unfortunately, I see no other solution.
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