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Sleep mode issue

bernie29 Posted messages 15 Status Member -  
pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   -
Hello,

I'm reaching out because I can't find anything about my problem :(
I have a new HP PC running Windows 10. At first, everything was fine but now it doesn't go to sleep when inactive.
According to "powercfg -requests," it seems to be due to the driver \filesystem\srvnet which is preventing the computer from going idle. From there, I'm lost lol

4 answers

Answer 1 / 4
pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
 
Hello,

Check out this post

In summary

copy/paste this command with the command prompt
(admin)

Powercfg -requestsoverride driver \ filesystem \ srvnet

Then press the enter key
Restart the PC

PS--> Open command prompt
right-click on the Start button or keyboard key Windows + X
command prompt (admin)
screwdriver
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bernie29 Posted messages 15 Status Member
 
Thank you for your reply and the link :)

I read the post and for now I've just updated the card drivers. I ran the powercfg command again and srvnet has disappeared for the moment. We'll have to see if it goes to sleep when it is inactive ^^
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Answer 2 / 4
pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
 
Well, let it be known over time how the behavior is (if the message reappears again) and if the monitoring works
pistouri
0
bernie29 Posted messages 15 Status Member
 
The driver update didn't work, it's even worse, it makes the PC crash :(
I will try your command line and I will get back to you to give you some news.
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Answer 3 / 4
pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
 
Hello Bernie,

-Which drivers have you installed?

from the manufacturer's site or another method?

-Is the standby inactive?

ps: before making any changes, create a restore point
pistouri
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bernie29 Posted messages 15 Status Member
 
I had created the restore point ^^
The update went through Windows but it's been fixed since yesterday, it doesn't crash anymore. The PC updated itself and apparently, the sleep function works but not the extended sleep. I will see in the next few days if this is indeed the case.
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Answer 4 / 4
pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
 
Hello Bernie,

The srvnet issue is resolved then if you're no longer experiencing crashes.

Now it’s ''hibernation'' that isn’t working.

Check the power options:
Windows + R then type --> control (hit enter)
or
Right-click on the Start button --> search
type: power options
Choose what the power buttons do
-When I press the power button --> Shut down
-When I press the sleep button --> Sleep
Now click on the line ''Change settings that are currently unavailable''
Check if the box ''Hibernate'' is checked.

If it is checked, let's check the timeout.
Return to the power options menu
Open the line --> Change advanced power settings
Check:
-turn off hard disk after --> never
-Sleep --> Hibernate after: 15 minutes (for example)
Save changes
-Multimedia settings --> settings: Allow the computer to sleep

You can also check and see which application is preventing sleep.
Right-click on the Start button --> command prompt (admin)
Type or copy/paste this command: POWERCFG -REQUESTS
then hit enter
You will get a list.

Check this point:
Right-click on the Start button --> Device Manager
Network adapter --> select your network adapter
Double-click on it --> properties
Advanced tab --> power management
-check --> allow the computer to turn off this device to save power
-check --> allow this device to wake the computer from sleep

pistouri
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