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Sleep mode issue

bernie29 Posted messages 15 Status Member -  
pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   -
Hello,

I'm reaching out because I can't find anything about my problem :(
I have a new HP PC running Windows 10. At first, everything was fine but now it doesn't go to sleep when inactive.
According to "powercfg -requests," it seems to be due to the driver \filesystem\srvnet which is preventing the computer from going idle. From there, I'm lost lol

4 answers

  1.
    pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Hello,

    Check out this post

    In summary

    copy/paste this command with the command prompt
    (admin)

    Powercfg -requestsoverride driver \ filesystem \ srvnet

    Then press the enter key
    Restart the PC

    PS--> Open command prompt
    right-click on the Start button or keyboard key Windows + X
    command prompt (admin)
    screwdriver
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    1. bernie29 Posted messages 15 Status Member
       
      Thank you for your reply and the link :)

      I read the post and for now I've just updated the card drivers. I ran the powercfg command again and srvnet has disappeared for the moment. We'll have to see if it goes to sleep when it is inactive ^^
      0
  2. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Well, let it be known over time how the behavior is (if the message reappears again) and if the monitoring works
    pistouri
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    1. bernie29 Posted messages 15 Status Member
       
      The driver update didn't work, it's even worse, it makes the PC crash :(
      I will try your command line and I will get back to you to give you some news.
      0
  3. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Hello Bernie,

    -Which drivers have you installed?

    from the manufacturer's site or another method?

    -Is the standby inactive?

    ps: before making any changes, create a restore point
    pistouri
    0
    1. bernie29 Posted messages 15 Status Member
       
      I had created the restore point ^^
      The update went through Windows but it's been fixed since yesterday, it doesn't crash anymore. The PC updated itself and apparently, the sleep function works but not the extended sleep. I will see in the next few days if this is indeed the case.
      0
  4. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Hello Bernie,

    The srvnet issue is resolved then if you're no longer experiencing crashes.

    Now it’s ''hibernation'' that isn’t working.

    Check the power options:
    Windows + R then type --> control (hit enter)
    or
    Right-click on the Start button --> search
    type: power options
    Choose what the power buttons do
    -When I press the power button --> Shut down
    -When I press the sleep button --> Sleep
    Now click on the line ''Change settings that are currently unavailable''
    Check if the box ''Hibernate'' is checked.

    If it is checked, let's check the timeout.
    Return to the power options menu
    Open the line --> Change advanced power settings
    Check:
    -turn off hard disk after --> never
    -Sleep --> Hibernate after: 15 minutes (for example)
    Save changes
    -Multimedia settings --> settings: Allow the computer to sleep

    You can also check and see which application is preventing sleep.
    Right-click on the Start button --> command prompt (admin)
    Type or copy/paste this command: POWERCFG -REQUESTS
    then hit enter
    You will get a list.

    Check this point:
    Right-click on the Start button --> Device Manager
    Network adapter --> select your network adapter
    Double-click on it --> properties
    Advanced tab --> power management
    -check --> allow the computer to turn off this device to save power
    -check --> allow this device to wake the computer from sleep

    pistouri
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