View original (French)

Logitech G35 headset issue

Spaparey21 -  
 Haatchi -
Hello,
So here's the thing: I've had my headset for about a year now, and this morning when I plugged it into my USB port, there was no sound...
When I check the playback devices, my headset is detected as USB Audio Device whereas before it was recognized as Logitech G35...
I'm not very knowledgeable about computers, so if someone could help me solve this problem...

3 answers

  1.
    Judge_DT Posted messages 27651 Registration date   Status Moderator Last intervention   10 013
     
    Hello,

    Open the "Device Manager" and look in the audio devices to find the one corresponding to the headset -> right-click and "uninstall"

    Then, restart the computer and reconnect the headset to a USB port :o)

    --
    ~ To know how to listen is to possess, besides one's own, the minds of others... said Leonardo da Vinci.
    0
    1. Spaparey21
       
      already done :/
      0
    2. Spaparey21
       
      by the way, my microphone isn't working anymore either
      and when I try to increase or decrease the volume with the button on the side, it shows me that I'm enabling and disabling the sound but it still doesn't work
      0
    3. Judge_DT Posted messages 27651 Registration date   Status Moderator Last intervention   10 013 > Spaparey21
       
      The headset has been reinstalled properly, so despite that, it still doesn't work?

      Check on the Logitech website if there is any software/driver available for it.
      0
    4. Spaparey21 > Judge_DT Posted messages 27651 Registration date   Status Moderator Last intervention  
       
      It's really weird because unlike another device, there is no message saying that it is being installed, but when I check in the device manager, there is USB Advanced Audio Device.
      0
    5. Spaparey21 > Judge_DT Posted messages 27651 Registration date   Status Moderator Last intervention  
       
      There is a Logitech software that I downloaded but it doesn't detect the headset.
      0
  2. spaparey21
     
    Anyone? :(
    0
    1. Balmyr62 Posted messages 1 Registration date   Status Member Last intervention  
       
      Hi,

      I have exactly the same problem as you, the G1 button and the red light is blinking, etc.
      I've tested everything for the past 2 days to be able to use my G35 again, but nothing works.

      Have you found a solution since then?
      0
  3. Haatchi
     
    Hi, I have exactly the same problem and I think it's due to the headset and not the computer. The firmware inside the headset must be completely malfunctioning. I've tried everything, I've searched everywhere I could thinking that computing is my hobby, but I haven't found a solution to this problem. If anyone has a solution...

    G35 headset 7.1
    0