View original (French)

Architect 3D license number already used

Solved
Nina-eve -  
 nina-eve -
Hello,

I just bought the software. I used it for 2 days. There was an upgrade of my antivirus on my computer. Now, I can no longer use Architect 3D. It says the license has already been used.

How do I unlock that?

Thank you

2 answers

  1.
    zipe31 Posted messages 34620 Registration date   Status Contributor Last intervention   6 501
     
    Hi,
    I just bought the software. I've been using it for 2 days.
    Wouldn't it be wiser to ask directly where you purchased your software? Or on the Architect 3D site?

    --
    ☯ Zen my nuggets ☮
    Do something for the environment, close your windows and adopt a penguin. <('')
    1
    1. nina-eve
       
      Thank you, it's also done. Waiting for their response.
      0
    2. Hydr0s Posted messages 1843 Registration date   Status Member Last intervention   687
       
      0
    3. Hydr0s Posted messages 1843 Registration date   Status Member Last intervention   687
       
      So, I looked into everything we could do and I found some pretty fun stuff like the tables that allow for color or the titles that have a special formatting and fit into the topics (...)
      Perspectives are opening up...

      But... still haven't found anything for quotes...
      0
    4. Hydr0s Posted messages 1843 Registration date   Status Member Last intervention   687
       
      Thank you !!!!
      0
    5. nina-eve > nina-eve
       
      Ultimately, we had to uninstall everything and reinstall with a new key. We don't know what caused the license issue and neither does the vendor.
      0
  2. Hydr0s Posted messages 1843 Registration date   Status Member Last intervention   687
     
    Hello,
    The license activation is limited to 3, valid for life for 1 PC. For this kind of problem, please contact the software customer service directly, details below.
    Email: serviceclient@avanquest.com
    Phone: +33 (0)1 41 27 19 68 – from 9am to 6pm Monday to Friday (except public holidays)
    Please note that pirated versions are obviously not supported by the publisher

    --
    "An intelligent person solves a problem. A wise person avoids them."
    - A. Einstein -
    0
    1. nina-eve
       
      Thank you. While waiting for Avanquest's response, I am also searching on the forums.
      0
    2. nina-eve
       
      Eventually, we had to uninstall everything and reinstall with a new key. We don't know what caused the license issue, and neither does the vendor.

      Thank you for the information above.
      0