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My motherboard is not powering on

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kikerfou Posted messages 24 Status Member -  
raspey Posted messages 9414 Status Member -
Hello everyone, I purchased a motherboard that was delivered today, and I can't get it to start. It's an MSI B75MA-E33. When I plug in the power connectors and all the other pins needed for startup (PCI-E, power switch, hard drive, etc.), and I turn on my power supply, nothing happens. I then unplugged everything unnecessary thinking it might be due to an overload, but no, still nothing. I tried again with my old motherboard, and everything works perfectly, so I think it's due to a defect in the power pins on the board... That's why I'm coming to you hoping to find a solution to my problem that isn't going through customer service... :/ (Sorry for the mistakes, I'm writing quickly)

1 answer

  1.
    raspey Posted messages 9414 Status Member 249
     
    Hi, have you tried connecting just the 24 power pins from the motherboard and the 4 other ones for the processor?
    while only having the processor plugged in?
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    1. kikerfou Posted messages 24 Status Member
       
      no, I'm going to go see :) I'll reply to you right after :)
      0
    2. kikerfou Posted messages 24 Status Member
       
      No, still nothing... do you think the 24-pin connector on my motherboard could be defective??
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    3. raspey Posted messages 9414 Status Member 249 > kikerfou Posted messages 24 Status Member
       
      Did you say that your power supply worked well with another configuration?
      What is the brand of the power supply?
      1
    4. kikerfou Posted messages 24 Status Member
       
      It’s a lepa MX F1 550W.
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    5. raspey Posted messages 9414 Status Member 249 > kikerfou Posted messages 24 Status Member
       
      How do you turn on your new motherboard?
      0