The printer is making noise but not printing.

Solved
licornia Posted messages 40 Status Membre -  
licornia Posted messages 40 Status Membre -
Hello,
I'm really in distress.
I’m using a Canon IR2520 multifunction printer connected to the local network. Everyone (who is on this local network) prints on it just fine.
As for me, I search for the printer, install an automatic driver (I couldn't find the IR2520, so I tried those that are similar). When I start printing, the printer makes a noise as if it’s going to print, but it doesn’t print.
I tested it on two different computers and it's the same. It’s as if I forgot something. On my computer, the print queue is empty (so it considers that the print job has been completed).
Thank you in advance for your help!

4 réponses

medjoy Posted messages 161 Status Membre 108
 
Hello, sometimes a version close to the driver is not enough.
You need to download the corresponding driver. Go to this link and download the appropriate driver.

https://www.canon.fr/support/products/imagerunner/imagerunner-2520.html

Try again and let us know.
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licornia Posted messages 40 Status Membre 3
 
Exactly the same: Noise then nothing at all!
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medjoy Posted messages 161 Status Membre 108
 
In the print history of your photocopier, do you see the document you tried to print?
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licornia Posted messages 40 Status Membre 3
 
Problem solved, it was a really difficult driver to find.
To respond to medjoy, yes the document was there with an error code. By searching for this code online, I found that it meant I was sending too many pages to print (which was not the case).
Thank you all!
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