HP printer copies but does not print anymore

Solved
jb64 -  
poupougne13 Posted messages 43203 Registration date   Status Membre Last intervention   -
Hello,

My printer scans and copies but no longer prints.

I tried deleting the printer and then reinstalling it using the Windows program (I no longer have the installation CD), but the problem persists.

I can print the test page without any issues.

The paper and ink levels are sufficient.

No print jobs show up in "current print jobs."

Could you please help me?

I am available for any additional information.

Best regards,
JB

11 réponses

poupougne13 Posted messages 43203 Registration date   Status Membre Last intervention   11 049
 
So, I confirm that we need to try another cable.... the power connection may be present through the cable, but not the data connection...

--
"He who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" a.k.a "nobody"! ;) (°!°)
33
jb64
 
It's all good, Poupougne, I'm buying one tomorrow and I'll keep you posted! Thanks for your patience!
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