HP printer copies but does not print anymore Solved

Question

Hello,  My printer scans and copies but no longer prints.  I tried deleting the printer and then reinstalling it using the Windows program (I no longer have the installation CD), but the problem persists.  I can print the test page without any issues.  The paper and ink levels are sufficient.  No print jobs show up in "current print jobs."  Could you please help me?  I am available for any additional information.  Best regards, JB

poupougne13 · Accepted Answer

So, I confirm that we need to try another cable.... the power connection may be present through the cable, but not the data connection...  -- "He who wants to climb a mountain starts from the bottom!" Signed: "Gillette" a.k.a "nobody"! ;) (°!°)

poupougne13 · Answer

Good evening...  Check, when you want to print, that it is indeed THIS printer that is set as "default".... Best regards See you later   -- "Who wants to climb a mountain starts from the bottom!" Signed: "Gillette" aka "nobody"! ;) (°!°)

poupougne13 · Answer

Ok... but when you start a print job, is it really this one? In the queue, are your docs there or not? Is it not paused?  -- "He who wants to climb a mountain starts from the bottom!" Signed: "Gillette" also known as "nobody"! ;) (°!°)

poupougne13 · Answer

Try this: put a document in the scanner, then start, programs, accessories, paint, file and "from a scanner or camera" and let me know if it works...  -- "Who wants to climb a mountain begins from the bottom!" Signed: "Gillette" aka "nobody"! ;) (°!°)

poupougne13 · Answer

Is it connected via Wi-Fi or USB? If it's USB, try changing the cable....  -- "He who wants to climb a mountain starts from the bottom!" Signed: "Gillette" a.k.a "nobody"! ;) (°!°)

poupougne13 · Answer

He can know that we have plugged in a SAS device as long as the cable is okay... start with that, it's the simplest and cheapest!  -- "He who wants to climb a mountain starts from the bottom!" Signed: "Gillette" a.k.a. "nobody"! ;) (°!°)

poupougne13 · Answer

You might have another device connected with the same kind of cable… just to try, right?  -- "He who wants to climb a mountain begins at the bottom!" Signed: "Gillette" alias "nobody"! ;) (°!°)

poupougne13 · Answer

Too bad about the purchase...sorry! At this point, I admit I’m not really sure, nothing seems logical in your problem... You can try uninstalling it and reinstalling it by going directly to the HP website to download the utility, but I’m not sure that will change anything! Have you tried changing the USB port on the PC? In the device manager, what does it say about this printer? In "printers" in the control panel, you told me it’s the only one, right?  "He who wants to climb a mountain starts from the bottom!" Signed: "Gillette" a.k.a. "nobody"! ;) (°!°)

poupougne13 · Answer

;) for the invoice! I think that in the utility, you must have made the wrong choice: check which printer it suggests to you, it must be an annex of yours...  -- "He who wants to climb a mountain starts from the bottom! " Signed: "Gillette" a.k.a. "nobody"! ;) (°!°)

poupougne13 · Answer

;)....happy for you and +1 for the "resolved"! I have a little less remorse about buying the useless cable, even though it might come in handy! Good luck, @+   -- "He who wants to climb a mountain starts from the bottom!" Signed: "Gillette" a.k.a. "nobody"! ;) (°!°)

poupougne13 · Answer

Alright... let's stay positive! See you later   -- "He who wants to climb a mountain starts from the bottom!" Signed: "Gillette" aka "nobody"! ;) (°!°)

HP printer copies but does not print anymore

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