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Canon MG4200 printer

-da-da Posted messages 241 Registration date   Status Member Last intervention   -  
 BikLevovsky -
Hello, I've had my printer for about 2 months without any problems, today I printed 2 pages, I wanted to print another one and since then it doesn't work anymore. I'm getting
The printer is offline.
Please check that it is connected to the computer and powered on.
I haven't touched anything, there were 5 minutes between the last page printed and the 3rd one I wanted to print. I don't get it -_- can anyone help me please

or this
Unable to communicate with the printer.
Open the print queue and uncheck the Pause printing option in the Printer menu.

Configuration: Windows 7 / Chrome 30.0.1599.101

3 answers

  1.
    telliak Posted messages 3652 Registration date   Status Member Last intervention   885
     
    Is the printer turned on and is the printer/PC cable properly connected at both ends?
    0
  2. -da-da Posted messages 241 Registration date   Status Member Last intervention   17
     
    I was on Wi-Fi, everything was fine, I plugged in the cable and it didn't work either. I uninstalled everything and now it works again on Wi-Fi -_-
    0
  3. BikLevovsky
     
    I am stuck with my 2 printers, Canon and Dell, which no longer communicate even though the cables are connected. It seems that resetting the network settings can unlock certain situations (I just unlocked the Dell, I'm providing the procedure logic regardless of the brand for all intents and purposes):
    Step 1
    1. Press the [Setup] button on the printer.

    Step 2
    1. Use the arrows to select [Device Settings] and confirm

    Step 3
    1. Use the arrows to select [Network Settings], then press the [OK] button.

    Step 4
    1. Use the arrows to select [Reset Network Settings] and press the [OK] button.

    Step 5
    Turn off the printer to reboot.

    With a bit of luck, the wireless network settings will have been reset to default values.
    0