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Unable to register my Synology NAS

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Hello everyone,

I want to register my Synology NAS with the manufacturer. To do this, I access a field where I need to enter the NAS serial number. Up to now, no problem... except that no matter how I enter the data, I get a message saying that my serial number is invalid.

Here it is: I370LANxxxxxx (xxxxxx represents a series of 6 digits)

I’ve tried the following combinations:

- L370LAN
- l370LAN
- i370LAN
- I370LAN

If you have any other suggestions...

Bernard.

3 réponses

Réponse 1 / 3
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Hello everyone,

I'm bringing this up...

Bernard.
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Réponse 2 / 3
jee pee Posted messages 9407 Registration date   Status Modérateur Last intervention   9 957
 
Hello,

Just for your information, I have a Synology DS209+II

The serial number is in the form: 93G3Nxxxxx (5 digit series)

I took this serial number from DSM, in the "System Information" section.

Mine is not registered. I went to the website but I couldn't find the section to register? It is possible that due to our location, we may not have access to the same pages.

Best regards
        A stranger is a friend we haven't met yet.
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Réponse 3 / 3
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Hello Jee Pee,

Sorry for this late response. Thank you for the lead.

You were right: I found the serial number in the NAS properties, in the interface.

Just a copy-paste, and I'm registered.

Now, next step: Setting up to "attack" the NAS from the outside, with all the necessary security settings...

Bernard.
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