Computer frozen can't turn it off? (black screen)
Solved
Léaaaw
-
bddia -
bddia -
Hello,
For the past few days, I have been forced to shut down my computer by pressing the power button. Today, while browsing, the computer started to freeze (nothing was responding). I tried to force shut down, I tried ctrl+alt+del which didn't work either, so after not knowing what to do, I unplugged the computer and after a while, the screen turned black and still, it was impossible to turn it off... Nor to turn it on, by the way.
This means I have absolutely no idea what to do...
Thank you for helping me
Configuration: Windows Vista / Firefox 24.0
For the past few days, I have been forced to shut down my computer by pressing the power button. Today, while browsing, the computer started to freeze (nothing was responding). I tried to force shut down, I tried ctrl+alt+del which didn't work either, so after not knowing what to do, I unplugged the computer and after a while, the screen turned black and still, it was impossible to turn it off... Nor to turn it on, by the way.
This means I have absolutely no idea what to do...
Thank you for helping me
Configuration: Windows Vista / Firefox 24.0
5 réponses
Hi Léaaaw, I suggest you run an analysis of your computer with Bitdefender: https://www.bitdefender.fr/toolbox/ if a virus is detected, let me know its name.
I think it can only be a virus that could do that, unless ... Did you notice any weird message when you started your computer?
I think it can only be a virus that could do that, unless ... Did you notice any weird message when you started your computer?